Crashes when using small icon preview

[QuestDragon]

Description

Hello, I'm a Japanese Files user.
The text may be incorrect due to the use of translations. note that.

This is the main topic, but I would like to report that there were some parts that did not work properly when I was using it.
When accessing a folder that is about 2GB in size and has 134 items in the small icon layout, it seems to crash while loading.

Steps To Reproduce

1. Prepare various files in one folder. (From light files such as txt to heavy files such as bmp, mp4, font files, dll files, and zip files.)
   2.Create multiple folders within the folder and prepare various similar files within them.
2. Return to folder "1" and change the layout to small icons.
3. If it loads normally, close Files and reopen it.
4. Access folder “1”.
5. If you try to preview with small icons, it will crash here.
   *It may not be possible to reproduce depending on the environment. It may depend on the file and what you can preview.

Requirements

Prevent crashes when accessing folders that are set to display in (but may not be limited to) the small icon layout

Files Version

3.1.1.0

Windows Version

10.0.19045.3930

Log File

debug.log

[Josh65-2201]

Thanks for the report, can you see if this is an issue in the preview version. https://files.community/download

[QuestDragon]

Thank you for your reply.
When I tried the Preview version, it seems that this problem does not occur.
I guess they were in the process of fixing it...I'm sorry I didn't check carefully before posting...

We support the development!

[QuestDragon]

Sorry, I have another problem with the Preview version...
It seems like I can't open the file.
"A device connected to the system is not functioning."
It seems like an error message is displayed...

[Josh65-2201]

Can you send a screenshot (Win + Shift + S) of the error message.

[QuestDragon]

I get an error message in Japanese, is it okay?

[Josh65-2201]

Yes

[QuestDragon]

It is like this

[QuestDragon]

By the way, you can't open it by double-clicking it, but if you select "Open with" and select Notepad, etc., it will appear.

[Josh65-2201]

Does it work normally in Windows File Explorer?

[QuestDragon]

It works.
By the way, the stable version of Files also works.
It seems that only the Preview version does not work.

[yaira2]

I'm happy to hear the crashing issue has been resovled.

Regarding the issue with opening text files, does it work if you uninstall/reinstall Files?

[QuestDragon]

When uninstalling, should I also uninstall the stable version? Or is it okay to uninstall only the Preview version in question?

[QuestDragon]

...If you think about it, you can open files in the stable version but not in the Preview version, so you should just reinstall the Preview version lol. I'll try it!