Files 2.0 doesn't open

[jaigak]

Description

The app crashes immediately after opening it.

Steps To Reproduce

1. Install Files 2.0
2. Launch it

Expected behavior

Files should launch correctly.

Files Version

v2.0.13

Windows Version

Windows 10 Pro build 21354.1

Relevant Assets

Application: FilesFullTrust.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at Vanara.PInvoke.Shell32+IContextMenu.QueryContextMenu(Vanara.PInvoke.HMENU, UInt32, UInt32, UInt32, CMF)
   at FilesFullTrust.ContextMenu.GetContextMenuForFiles(Vanara.Windows.Shell.ShellItem[], CMF, System.Func`2<System.String,Boolean>)
   at FilesFullTrust.ContextMenu.GetContextMenuForFiles(System.String[], CMF, System.Func`2<System.String,Boolean>)
   at FilesFullTrust.MessageHandlers.ContextMenuHandler.Initialize(System.IO.Pipes.NamedPipeServerStream)
   at System.Collections.Generic.List`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ForEach(System.Action`1<System.__Canon>)
   at FilesFullTrust.Program+<Main>d__5.MoveNext()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore+MoveNextRunner.Run()
   at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction(System.Action, Boolean, System.Threading.Tasks.Task ByRef)
   at System.Threading.Tasks.Task.FinishContinuations()
   at System.Threading.Tasks.Task`1[[System.Threading.Tasks.VoidTaskResult, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].TrySetResult(System.Threading.Tasks.VoidTaskResult)
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1[[System.Threading.Tasks.VoidTaskResult, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].SetResult(System.Threading.Tasks.VoidTaskResult)
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1[[System.Threading.Tasks.VoidTaskResult, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].SetResult(System.Threading.Tasks.Task`1<System.Threading.Tasks.VoidTaskResult>)
   at FilesFullTrust.LogWriter+<InitializeAsync>d__2.MoveNext()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore+MoveNextRunner.Run()
   at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction(System.Action, Boolean, System.Threading.Tasks.Task ByRef)
   at System.Threading.Tasks.Task.FinishContinuations()
   at System.Threading.Tasks.Task`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].TrySetResult(System.__Canon)
   at System.Threading.Tasks.TaskCompletionSource`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].TrySetResult(System.__Canon)
   at System.Threading.Tasks.AsyncInfoToTaskBridge`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.VoidValueTypeParameter, System.Runtime.WindowsRuntime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Complete(Windows.Foundation.IAsyncInfo, System.Func`2<Windows.Foundation.IAsyncInfo,System.__Canon>, Windows.Foundation.AsyncStatus)

[gave92]

Could you post the contents of debug.log as well? Looks like it's not liking something in your context menu. Also a screenshot of you context menu for the folder: "%LocalAppData%\Packages\49306atecsolution.FilesUWP_et10x9a9vyk8t\LocalState"

[jaigak]

Could you post the contents of debug.log as well? Looks like it's not liking something in your context menu. Also a screenshot of you context menu for the folder: "%LocalAppData%\Packages\49306atecsolution.FilesUWP_et10x9a9vyk8t\LocalState"

Here you go:

2021-10-13 13:13:32.4561|INFO|OnLaunched|App launched. Prelaunch: False
2021-10-13 13:13:33.0967|ERROR|AppUnhandledException|%1 is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)
        System.BadImageFormatException: %1 is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)
   at System.Runtime.InteropServices.ExternalInterop.RoGetActivationFactory(String, Guid&, IntPtr&) + 0x197
   at System.Runtime.InteropServices.FactoryCache.GetActivationFactoryInternal(String, RuntimeTypeHandle, ContextEntry) + 0x4a
   at System.Runtime.InteropServices.FactoryCache.GetActivationFactory(String, RuntimeTypeHandle, Boolean) + 0x6c
   at System.Runtime.InteropServices.McgMarshal.GetActivationFactory(String, RuntimeTypeHandle) + 0x24
   at Files.Filesystem.DrivesManager.SetupDeviceWatcher() + 0x21
   at Files.Filesystem.DrivesManager..ctor() + 0x64
   at Files.App.<EnsureSettingsAndConfigurationAreBootstrapped>d__61.MoveNext() + 0x245
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at System.Runtime.CompilerServices.TaskAwaiter.GetResult() + 0xb
   at Files.App.<OnLaunched>d__73.MoveNext() + 0x168
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__7_0(Object) + 0x1e
   at System.Action`1.Invoke(T) + 0x28
   at System.Threading.WinRTSynchronizationContext.Invoker.InvokeCore() + 0x33
   at System.Runtime.InteropServices.McgMarshal.ThrowOnExternalCallFailed(Int32, RuntimeTypeHandle) + 0x21
   at __Interop.ComCallHelpers.Call(__ComObject, RuntimeTypeHandle, Int32) + 0xb8
   at __Interop.ForwardComStubs.Stub_10[TThis](__ComObject, Int32) + 0x24
   at Microsoft.AppCenter.Utils.ApplicationLifecycleHelper.<.ctor>b__17_1(Object, UnhandledErrorDetectedEventArgs) + 0x3d
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at Microsoft.AppCenter.Utils.ApplicationLifecycleHelper.<.ctor>b__17_1(Object, UnhandledErrorDetectedEventArgs) + 0x75
   at System.EventHandler`1.Invoke(Object, TEventArgs) + 0x2e
   at __Interop.Intrinsics.HasThisCall__24[TArg0](Object, IntPtr, Object, TArg0) + 0x36
   at Files!<BaseAddress>+0x11dcf60

2021-10-13 13:14:29.2755|INFO|OnLaunched|App launched. Prelaunch: False
2021-10-13 13:14:29.7311|ERROR|AppUnhandledException|%1 is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)
        System.BadImageFormatException: %1 is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)
   at System.Runtime.InteropServices.ExternalInterop.RoGetActivationFactory(String, Guid&, IntPtr&) + 0x197
   at System.Runtime.InteropServices.FactoryCache.GetActivationFactoryInternal(String, RuntimeTypeHandle, ContextEntry) + 0x4a
   at System.Runtime.InteropServices.FactoryCache.GetActivationFactory(String, RuntimeTypeHandle, Boolean) + 0x6c
   at System.Runtime.InteropServices.McgMarshal.GetActivationFactory(String, RuntimeTypeHandle) + 0x24
   at Files.Filesystem.DrivesManager.SetupDeviceWatcher() + 0x21
   at Files.Filesystem.DrivesManager..ctor() + 0x64
   at Files.App.<EnsureSettingsAndConfigurationAreBootstrapped>d__61.MoveNext() + 0x245
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
   at System.Runtime.CompilerServices.TaskAwaiter.GetResult() + 0xb
   at Files.App.<OnLaunched>d__73.MoveNext() + 0x168
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__7_0(Object) + 0x1e
   at System.Action`1.Invoke(T) + 0x28
   at System.Threading.WinRTSynchronizationContext.Invoker.InvokeCore() + 0x33

[gave92]

@Jaiganeshkumaran where did you install Files from? Would you be able / willing to compile and test a PR that aims at fixing this issue?

[jaigak]

@Jaiganeshkumaran where did you install Files from? Would you be able / willing to compile and test a PR that aims at fixing this issue?

I tried building from source and I get this exception while running under debug mode:
System.IO.FileLoadException: 'Could not load file or assembly 'System.Linq, Version=4.2.1.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a'. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)'

[jaigak]

@Jaiganeshkumaran where did you install Files from? Would you be able / willing to compile and test a PR that aims at fixing this issue?

I tried building from source and I get this exception while running under debug mode: System.IO.FileLoadException: Could not load file or assembly 'System.Linq, Version=4.2.1.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a'. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)'

[gave92]

Which version of Visual Studio do you have? You can check here for a fix to build Files from source on newer versions -> https://files.community/docs/contributing/building-from-source

The two most recent versions of Visual Studio (16.11.3 and 16.11.4) have a bug that prevents debugging Files from Visual Studio. You can follow these steps to downgrade to 16.11.2.
Uninstall Visual Studio 2019 (you may want to export the configuration)
Download 16.11.2 from https://docs.microsoft.com/en-us/visualstudio/releases/2019/history
Run the file you downloaded in step 2. If you want to use Visual Studio Community edition, cancel the installation and in the setup window, select the community edition and install it from there, otherwise, you can continue with the setup for the professional edition.
Delete the nuget folder located in your user folder c:\users\username.nuget.

Is the Files app that is crashing for you installed from the Store? If you're unable to build from source we could also send you a test .appx (if you're willing).
BadImageFormatException it's pretty strange like running an x64 application on 32bit or something..

[yaira2]

@Jaiganeshkumaran do you still need help with this issue?

[jaigak]

@yaichenbaum I reinstalled Files from the Store and it seems to work now.