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Merged
ysyneu merged 1 commit into from
Apr 4, 2026
Merged

docs: add Zoom bot to notification channel guide #39

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14 changes: 14 additions & 0 deletions en/on-call/configuration/notifications.mdx
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Expand Up @@ -246,6 +246,20 @@ If your team cannot do app integration temporarily, using bots is a simple, quic
</Step>
</Steps>
</Tab>

<Tab title="Zoom">
<Steps>
<Step title="Create Bot">
Open Zoom app, go to **Apps** → **Add Apps**, search and add the `Incoming Webhook` app. Return to the chat interface and confirm the `Incoming Webhook` app has been added successfully. In any channel or the `Incoming Webhook` app, enter the command: `/inc connect flashduty`. The system will return the app's connection information
</Step>
<Step title="Configure Flashduty">
Copy the `Endpoint` URL from the returned information and enter it in the Zoom bot `Webhook` field in Flashduty **Channel** → **Escalation Rules**. Copy the `Verification Token` and enter it in the Zoom bot `Verify Token` field
</Step>
<Step title="(Optional) Use @ Mentions">
Admin obtains user `user_id` from the Zoom console. Create a mapping table in Flashduty **Integration Center** → Mapping Data, mapping Flashduty member emails to Zoom `user_id`. Associate the corresponding Zoom bot and mapping table in **Escalation Rules**
</Step>
</Steps>
</Tab>
</Tabs>

<Tip>
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14 changes: 14 additions & 0 deletions zh/on-call/configuration/notifications.mdx
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Expand Up @@ -247,6 +247,20 @@ Flashduty App 是 On-call 工程师最高效的移动办公工具。无论您身
</Step>
</Steps>
</Tab>

<Tab title="Zoom">
<Steps>
<Step title="创建机器人">
打开 Zoom 应用，进入 **Apps** → **Add Apps**，搜索并添加 `Incoming Webhook` 应用。返回聊天界面，确认 `Incoming Webhook` 应用已成功添加。在任意频道或 `Incoming Webhook` 应用中输入命令：`/inc connect flashduty`，系统将返回应用的连接信息
</Step>
<Step title="配置 Flashduty">
复制返回信息中的 `Endpoint` 地址，将其填写到 Flashduty **协作空间** → **分派策略**的 Zoom 机器人 `Webhook` 字段。复制返回信息中的 `Verification Token`，填写到 Zoom 机器人 `Verify Token` 字段
</Step>
<Step title="(可选) 使用 @ 功能">
管理员在 Zoom 控制台获取用户 `user_id`。在 Flashduty **集成中心**的映射数据中创建映射表，将 Flashduty 成员邮箱映射到 Zoom `user_id`。在**分派策略**中关联对应的 Zoom 机器人和映射表
</Step>
</Steps>
</Tab>
</Tabs>

<Tip>
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