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Merged
alick-liming merged 1 commit into from
Jul 7, 2025
Merged

optimize zoom tmpl #66

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211 changes: 111 additions & 100 deletions flashduty/en/1. On-call/4. Configure On-call/4.7 Templates.md
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Original file line number Diff line number Diff line change
Expand Up @@ -893,110 +893,121 @@ Responders: {{range .Responders}}@{{.PersonName}} {{end}}{{end}}

```json
{
"head": {
"text": "{{fireReason .}}INC [#{{.Num}}] {{.Title}}",
"style": {
"bold": true,
"italic": false,
"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
}
},
"body": [
{
"type": "message",
"text": {{printf "%q" (print "Channel: " .ChannelName)}},
"style": {
"bold": false,
"italic": false
}
},
{
"type": "message",
"text": "Severity: {{.IncidentSeverity}}",
"style": {
"bold": false,
"italic": false,
"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
}
},
{
"type": "message",
"text": "{{if .AlertCnt}}Grouped alerts: {{.AlertCnt}}{{end}}",
"style": {
"bold": false,
"italic": false
}
},
{{if .Labels.resource}}
{
"type": "message",
"text": {{printf "%q" (print "Resources: " (joinAlertLabels . "resource" ", "))}},
"content": {
"head": {
"text": "{{fireReason .}}INC [#{{.Num}}] {{.Title}}",
"style": {
"bold": false,
"italic": false
"bold": true,
"italic": false,
"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
}
},
{{end}}{{if .Labels.body_text}}
{
"type": "message",
"text": {{printf "%q" (print "Description: " .Labels.body_text)}},
"style": {
"bold": false,
"italic": false
},
"body": [
{
"type": "message",
"text": {{printf "%q" (print "Channel: " .ChannelName)}},
"style": {
"bold": false,
"italic": false
}
},
{
"type": "message",
"text": "Severity: {{.IncidentSeverity}}",
"style": {
"bold": false,
"italic": false,
"color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
}
}
{{- if .AlertCnt -}},
{
"type": "message",
"text": "Grouped alerts: {{.AlertCnt}}",
"style": {
"bold": false,
"italic": false
}
}
{{- end -}}
{{- if .Labels.resource -}},
{
"type": "message",
"text": {{printf "%q" (print "Resources: " (joinAlertLabels . "resource" ", "))}},
"style": {
"bold": false,
"italic": false
}
}
{{- end -}}
{{- if .Labels.body_text -}},
{
"type": "message",
"text": {{printf "%q" (print "Description: " .Labels.body_text)}},
"style": {
"bold": false,
"italic": false
}
}
{{- else if .Description -}},
{
"type": "message",
"text": {{printf "%q" (print "Description: " .Description)}},
"style": {
"bold": false,
"italic": false
}
}
{{- end -}}
{{- if gt (len .Responders) 0 -}},
{
"type": "message",
"text": "Responders: {{range .Responders}}@{{.PersonName}}{{end}}",
"style": {
"bold": false,
"italic": false
}
}
{{- end -}},
{
"type": "message",
"text": "Details: {{.DetailUrl}}",
"style": {
"bold": true,
"italic": false
}
},
{
"type": "message",
"text": "Ack: {{.DetailUrl}}?ack=1",
"style": {
"bold": true,
"italic": false
}
}
{{- if .IsFlapping -}},
{
"type": "message",
"text": "🔴 The current incident status changes frequently, notifications will be muted for {{.Flapping.MuteMinutes}} minute(s), it is recommended to optimize the alerting strategy.",
"style": {
"bold": true,
"italic": false
}
}
{{- end -}}
{{- if .IsInStorm -}},
{
"type": "message",
"text": "🔴 The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm, please handle it urgently!",
"style": {
"bold": true,
"italic": false
}
}
{{- end -}}
]
},
{{else if .Description}}
{
"type": "message",
"text": {{printf "%q" (print "Description: " .Description)}},
"style": {
"bold": false,
"italic": false
}
},
{{end}}{{if gt (len .Responders) 0}}
{
"type": "message",
"text": "Responders: {{range .Responders}}@{{.PersonName}}{{end}}",
"style": {
"bold": false,
"italic": false
}
},
{{end}}
{
"type": "message",
"text": "Details: {{.DetailUrl}}",
"style": {
"bold": true,
"italic": false
}
},
{
"type": "message",
"text": "Ack: {{.DetailUrl}}?ack=1",
"style": {
"bold": true,
"italic": false
}
},
{
"type": "message",
"text": "{{if .IsFlapping}}🔴 The current incident status changes frequently, notifications will be muted for {{.Flapping.MuteMinutes}} minute(s), it is recommended to optimize the alerting strategy.{{end}}",
"style": {
"bold": true,
"italic": false
}
},
{
"type": "message",
"text": "{{if .IsInStorm}}🔴 The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm, please handle it urgently!{{end}}",
"style": {
"bold": true,
"italic": false
}
}
]
"is_markdown_support": true
}
```
</div>
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25 changes: 7 additions & 18 deletions flashduty/zh/1. On-call/3. 配置管理/4.13 通知机器人.md
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Expand Up @@ -269,24 +269,13 @@ FlashDuty 支持多种通知渠道，包括手机短信、邮件、语音通话

**配置步骤：**

1. **安装 Incoming Webhook 应用**
- 在 Zoom App 中搜索 "Incoming Webhook"
- 点击"添加"安装应用

2. **连接 FlashDuty**
- 在频道或 Incoming Webhook 应用中输入：`/inc connect flashduty`
- 应用将返回连接信息

3. **配置 Webhook 信息**
- 复制 Endpoint 中的标识符（例如：`V9S5as-zTXOSUdgMITNEwA`）
- 将其填入 FlashDuty 通知渠道的 Webhook 地址
- 复制 Verification Token 并填入对应字段

4. **添加成员**
- 点击 Incoming Webhook 右上角的成员管理
- 添加相关人员

> **注意：** 如需使用 @ 功能，请联系管理员
1. 打开 Zoom 应用，进入 Add Apps，搜索并添加 Incoming Webhook 应用。
2. 返回聊天界面，确认已成功添加“Incoming Webhook”应用。
3. 在频道或 Incoming Webhook 应用中输入命令：
/inc connect flashduty 系统会返回应用连接信息。
- 复制返回信息中的 Endpoint 地址（如：https://integrations.zoom.us/chat/webhooks/incomingwebhook/V9S5as-zTXOSUdgMITNEwA），将其填写到通知渠道的 Zoom 机器人 Webhook 地址或 Token 字段中。
4. 复制返回信息中的 Verification Token，填写到通知渠道的 Zoom 机器人 Verify Token 字段中。
5. 如需使用 @ 功能，需保证 Zoom 和 Flashduty 中的邮箱一致。管理员可在 Zoom 控制后台获取 zoom 的 user_id，并在 Flashduty 的集成中心-映射数据中创建映射表（源标签填写 email，结果标签填写 zoom_jid），最后在协作空间-分派策略中关联对应 Zoom 机器人和 映射表。

<img src="https://api.apifox.com/api/v1/projects/4169655/resources/436270/image-preview" alt="Zoom 机器人配置界面" style="display: block; margin: 0 auto;" width="500">

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