Updating feedback AI to include filters #15104
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sfanahata
requested review from
aliu39,
coolguyzone and
michellewzhang
and removed request for
coolguyzone
docs/product/user-feedback/index.mdx
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| ### How It Works | ||
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| At the top of the User Feedback index, you'll see a summary highlighting your users' most common sentiments across the project(s) and date range you've selected. The summary provides a concise overview of what users are saying about your product: | ||
| At the top of the User Feedback index, you'll see a summary highlighting your users' most common sentiments across the project(s) and date range you've selected. The summary provides a concise overview of what users are saying about your product. The summary also provides keyword labels that you can click on to filter the feedback list by that label. |
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| At the top of the User Feedback index, you'll see a summary highlighting your users' most common sentiments across the project(s) and date range you've selected. The summary provides a concise overview of what users are saying about your product. The summary also provides keyword labels that you can click on to filter the feedback list by that label. | |
| At the top of the User Feedback index, you'll see a summary highlighting your users' most common sentiments across the project(s) and date range you've selected. The summary provides a concise overview of what users are saying about your product. The summary also provides keyword labels that you can click to filter the feedback list by that label. |
could we add a bit more explaining what the "filtering" entails? like what sort of feedbacks show up once i click a label, how is that determined (it's determined by an LLM too! e.g. it's not just returning feedbacks with that word present, for instance)
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+1 could we also avoid the terms "keyword" and "label" cause keyword implies a word that occurs in the filtered group, and label is used in our tagging + search query.
Could use "category" instead - what our team's been calling the feature
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| At the top of the User Feedback index, you'll see a summary highlighting your users' most common sentiments across the project(s) and date range you've selected. The summary provides a concise overview of what users are saying about your product. The summary also provides keyword labels that you can click on to filter the feedback list by that label. | |
| At the top of the User Feedback index, you'll see a summary highlighting your users' most common sentiments across the project(s) and date range you've selected. The summary provides a concise overview of what users are saying about your product. The summary also includes recommended categories, which you can click on to filter the feedback list. The filtered list will be semantically relevant to the category - e.g. feedback related to your app's "Performance". |
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Makes sense. I replaced with:
The summary also provides AI-generated categories that you can click to filter the feedback. The filtered list will then show contextually relevant feedback; for example, feedback related to your app's "performance".
added 2 commits
October 1, 2025 17:11
aliu39
approved these changes
Oct 2, 2025
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DESCRIBE YOUR PR
The user feedback AI section in user feedback needs a UX update with the latest changes to feedback AI summaries.
Preview: https://sentry-docs-git-update-feedback-ai-deets.sentry.dev/product/user-feedback/#ai-powered-user-feedback-summaries
IS YOUR CHANGE URGENT?
Help us prioritize incoming PRs by letting us know when the change needs to go live.
SLA
Thanks in advance for your help!
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