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Original file line number Diff line number Diff line change
Expand Up @@ -21,6 +21,8 @@ children:
- /roles-in-an-enterprise
- /best-practices-for-user-security
- /inviting-people-to-manage-your-enterprise
- /managing-invitations-to-organizations-within-your-enterprise
- /managing-organization-members-in-your-enterprise
- /promoting-or-demoting-a-site-administrator
- /managing-support-entitlements-for-your-enterprise
- /viewing-people-in-your-enterprise
Expand All @@ -37,4 +39,3 @@ children:
- /rebuilding-contributions-data
shortTitle: Manage users
---

Original file line number Diff line number Diff line change
@@ -0,0 +1,39 @@
---
title: Managing invitations to organizations within your enterprise
intro: 'You can retry or cancel invitations to organizations within your enterprise, either one by one or multiple at a time.'
versions:
feature: enterprise-manage-organization-members
type: how_to
topics:
- Administrator
- Enterprise
- Organizations
shortTitle: Manage organization invitations
permissions: Enterprise owners can manage invitations to organizations within their enterprise.
---

## Retrying or canceling expired invitations

Invitations expire after 7 days. You can retry or cancel expired invitations, either one by one or multiple at a time. Failed invitations to outside collaborators can also be found in this view.

{% data reusables.enterprise-accounts.access-enterprise %}
{% data reusables.enterprise-accounts.people-tab %}
1. Under "{% octicon "person" aria-label="The People icon" %} People", click **Failed invitations**.

![Screenshot of the Failed invitations tab](/assets/images/help/business-accounts/enterprise-failed-invitations.png)

1. To retry or cancel a single invitation, click {% octicon "kebab-horizontal" aria-label="The horizontal kebab icon" %} to the right of the invitation, and select **Retry invitation** or **Cancel invitation**.

![Screenshot of the failed invitations page with the dropdown to retry or cancel the invitation emphasized](/assets/images/help/business-accounts/enterprise-invitation-retry-or-cancel.png)

2. To confirm, click **Yes, retry** or **Yes, remove** in the pop-up.

![Screenshot of the retry invitation pop-up](/assets/images/help/business-accounts/retry-invitation-pop-up-enterprise.png)

3. Optionally, to retry or cancel multiple invitations at the same time, select the checkboxes next to the invitations. Click the dropdown at the top of the list and select **Retry invitations** or **Cancel invitations**.

![Screenshot of the dropdown to edit multiple invitations](/assets/images/help/enterprises/enterprise-invitations-multiple-selection.png)

4. Optionally, to retry or cancel all invitations on the page, check the box at the top of the list, and click **Retry invitations** or **Cancel invitations**.

![Screenshot of the dropdown to bulk edit all invitations on the page](/assets/images/help/enterprises/enterprise-invitations-bulk-select.png)
Original file line number Diff line number Diff line change
@@ -0,0 +1,44 @@
---
title: Managing organization members in your enterprise
intro: 'You can add or remove members from an organization in bulk.'
permissions: Enterprise owners can add or remove organization members in bulk.
versions:
feature: enterprise-manage-organization-members
type: how_to
topics:
- Enterprise
- Organizations
shortTitle: Managing organization members
---

Enterprise members that are added to an organization via the bulk method will not receive an email inviting them to the organization. They are added immediately as a member to the selected organizations.

Members can also be added or removed from an organization at the organization level. For more information, see {% ifversion ghec %}"[Inviting users to join your organization](/organizations/managing-membership-in-your-organization/inviting-users-to-join-your-organization)"{% else %}"[Adding people to your organization](/organizations/managing-membership-in-your-organization/adding-people-to-your-organization)"{% endif %} and "[Removing a member from your organization](/organizations/managing-membership-in-your-organization/removing-a-member-from-your-organization)."

{% data reusables.enterprise-accounts.access-enterprise %}
{% data reusables.enterprise-accounts.people-tab %}
1. To add or remove a user from an organization, select the checkbox next to the user's name, and use the dropdown to select **Add to organizations** or **Remove from organizations**.

{% note %}

**Note:**
- Users will be added as organization members. If the user is already an organization member or organization admin, the privileges will not be modified.
- Organization admins cannot be removed from the organization via the bulk method.

{% endnote %}

![Screenshot of the dropdown to add or remove a user from organizations](/assets/images/help/business-accounts/enterprise-add-or-remove-from-org.png)

2. In the popup, select the organizations you want to add or remove the user from.

{% note %}

**Note:** Only organizations that you're an owner of can be selected.

{% endnote %}

3. To confirm, click **Add user** or **Remove user**.

![Screenshot of the "Add user" button in the "Add users to organizations" modal](/assets/images/help/business-accounts/add-user-to-org.png)

4. Optionally, to add or remove multiple users at the same time, select multiple checkboxes. Use the dropdown to select **Add to organizations** or **Remove from organizations**.
Original file line number Diff line number Diff line change
Expand Up @@ -10,6 +10,9 @@ versions:
permissions: Organization owners can add people to an organization.
shortTitle: Add people to organization
---
{% ifversion organization-invitation-enhancements %}
## Adding people to your organization
{% endif %}

{% ifversion not ghae %}
If your organization [requires members to use two-factor authentication](/articles/requiring-two-factor-authentication-in-your-organization), users must [enable two-factor authentication](/articles/securing-your-account-with-two-factor-authentication-2fa) before you can add them to the organization.
Expand All @@ -26,5 +29,17 @@ If your organization [requires members to use two-factor authentication](/articl
{% data reusables.organizations.add-user-to-teams %}
{% data reusables.organizations.send-invitation %}

{% ifversion organization-invitation-enhancements %}
## Retrying or canceling expired invitations

Invitations expire after 7 days. You can retry or cancel expired invitations, either one by one or in bulk. Failed invitations to outside collaborators can also be found in this view.

{% data reusables.profile.access_org %}
{% data reusables.user-settings.access_org %}
{% data reusables.organizations.people %}
{% data reusables.organizations.retrying-or-deleting-expired-invitations %}

{% endif %}

## Further reading
- "[Adding organization members to a team](/articles/adding-organization-members-to-a-team)"
Original file line number Diff line number Diff line change
Expand Up @@ -16,14 +16,19 @@ shortTitle: Cancel or edit invitation
{% data reusables.profile.access_org %}
{% data reusables.user-settings.access_org %}
{% data reusables.organizations.people %}
4. On the People tab, click **Pending invitation**.
![Pending invitation link](/assets/images/help/organizations/pending-invitation-link.png)
5. Next to the username or email address of the person whose invitation you'd like to edit or cancel, click **Edit invitation**.
![Edit invitation button](/assets/images/help/organizations/edit-invitation-button.png)
1. On the People tab, click **Pending invitation**.

![Screenshot of pending invitation link](/assets/images/help/organizations/pending-invitation-link.png)

1. Next to the username or email address of the person whose invitation you'd like to edit or cancel, click **Edit invitation**.

![Screenshot of edit invitation button](/assets/images/help/organizations/edit-invitation-button.png)

You may need to click **View all invitations** at the bottom of the window to find the person you're looking for.
6. Decide whether to edit or cancel the user's invitation to join your organization.
![Update invitation and cancel invitation buttons](/assets/images/help/organizations/update-cancel-invitation-buttons-for-dotcom-and-2.8.png)
1. Decide whether to edit or cancel the user's invitation to join your organization.

![Screenshot of update invitation and cancel invitation buttons](/assets/images/help/organizations/update-cancel-invitation-buttons-for-dotcom-and-2.8.png)

- To edit the user's invitation, select a different role or team, then click **Update invitation**.
- To cancel the user's invitation to join your organization, click **Cancel invitation**.

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -17,7 +17,7 @@ shortTitle: Invite users to join

## About organization invitations

If your organization has a paid per-user subscription, an unused license must be available before you can invite a new member to join the organization or reinstate a former organization member. For more information, see "[About per-user pricing](/articles/about-per-user-pricing)."
If your organization has a paid per-user subscription, an unused license must be available before you can invite a new member to join the organization or reinstate a former organization member. For more information, see "[About per-user pricing](/articles/about-per-user-pricing)."

{% data reusables.organizations.org-invite-scim %}

Expand All @@ -38,5 +38,16 @@ If your organization requires members to use two-factor authentication, users th
{% data reusables.organizations.send-invitation %}
{% data reusables.organizations.user_must_accept_invite_email %} {% data reusables.organizations.cancel_org_invite %}

{% ifversion organization-invitation-enhancements %}
## Retrying or canceling expired invitations

Invitations expire after 7 days. You can retry or cancel expired invitations, either one by one or in bulk. Failed invitations to outside collaborators can also be found in this view.

{% data reusables.profile.access_org %}
{% data reusables.user-settings.access_org %}
{% data reusables.organizations.people %}
{% data reusables.organizations.retrying-or-deleting-expired-invitations %}
{% endif %}

## Further reading
- "[Adding organization members to a team](/articles/adding-organization-members-to-a-team)"
6 changes: 6 additions & 0 deletions data/features/enterprise-manage-organization-members.yml
Original file line number Diff line number Diff line change
@@ -0,0 +1,6 @@
# Issue #8727
# Documentation for organization invitation enhancements
versions:
ghec: '*'
ghes: '>=3.9'
ghae: '>=3.9'
7 changes: 7 additions & 0 deletions data/features/organization-invitation-enhancements.yml
Original file line number Diff line number Diff line change
@@ -0,0 +1,7 @@
# Issue #8727
# Documentation for organization invitation enhancements
versions:
fpt: '*'
ghec: '*'
ghes: '>=3.9'
ghae: '>=3.9'
Original file line number Diff line number Diff line change
@@ -1,4 +1,5 @@
{% ifversion fpt or ghec %}1. On the People tab, click **Invite member**.
{% ifversion fpt or ghec %}
1. On the People tab, click **Invite member**.
![Invite member button](/assets/images/help/organizations/people-tab-invite-member.png){% else %}
1. On the People tab, click **Add member**.
![Add member button](/assets/images/help/organizations/people-tab-invite-member-ghe.png){% endif %}
8 changes: 3 additions & 5 deletions data/reusables/organizations/people.md
Original file line number Diff line number Diff line change
@@ -1,6 +1,4 @@
1. Under your organization name, click {% octicon "person" aria-label="The Person icon" %} **People**.
{% ifversion fpt or ghes or ghec %}
![The People tab](/assets/images/help/organizations/organization-people-tab-with-overview-tab.png)
{% else %}
![The People tab](/assets/images/help/organizations/organization-people-tab.png)
{% endif %}
{% ifversion fpt or ghes or ghec %}
![The People tab](/assets/images/help/organizations/organization-people-tab-with-overview-tab.png){% else %}
![The People tab](/assets/images/help/organizations/organization-people-tab.png){% endif %}
Original file line number Diff line number Diff line change
@@ -0,0 +1,19 @@
1. To view all expired and failed invitations, click **Failed invitations**, under "Organization permissions" on the left.

![Screenshot of the people tab with the failed invitations option emphasized](/assets/images/help/organizations/organization-failed-invitations.png)

2. To retry or cancel a single invitation, click {% octicon "kebab-horizontal" aria-label="The horizontal kebab icon" %} next to the expiration warning, and select **Retry invitation** or **Cancel invitation**.

![Screenshot of the failed invitations view with the retry and cancel invitation options highlighted](/assets/images/help/organizations/retry-or-cancel-invitation.png)

3. To confirm, click **Retry invitation** or **Cancel invitation** in the pop-up.

![Screenshot of the retry invitation pop-up](/assets/images/help/organizations/retry-invitation-pop-up.png)

4. Optionally, to retry or cancel multiple invitations at the same time, select the checkboxes next to the invitations. Click the dropdown at the top of the list and select **Retry invitations** or **Cancel invitations**.

![Screenshot of the dropdown to edit multiple invitations](/assets/images/help/organizations/organization-invitations-multiple-selection.png)

5. Optionally, to retry or cancel all invitations on the page, check the box at the top of the list, and click **Retry invitations** or **Cancel invitations**.

![Screenshot of the dropdown to bulk edit all invitations on the page](/assets/images/help/organizations/organization-invitations-bulk-select.png)