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@SangeetaMishr SangeetaMishr commented May 8, 2025

removed some images and explanations which was making the document look untidy and repetitive

Summary by CodeRabbit

  • Documentation
    • Updated and clarified instructions for Facebook Page linking, domain verification, and Facebook Business Verification.
    • Replaced outdated navigation steps and UI labels with current terms.
    • Refreshed screenshots to match the latest Facebook interface.
    • Restructured and condensed sections for improved clarity and conciseness.
    • Provided an external link for Gupshup setup instead of detailed in-doc steps.

removed some images and explanations which was making the document look untidy and repetitive
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coderabbitai bot commented May 8, 2025

Walkthrough

The documentation for the Facebook Verification Process for WhatsApp Business API was revised to update navigation steps, UI labels, and screenshots to match the current Facebook interface. The domain and business verification sections were clarified and condensed, with external references replacing detailed internal tutorials. Only documentation content was changed.

Changes

File(s) Change Summary
docs/2. Onboarding/02. Facebook Verification Process for WhatsApp Business API.md Updated instructions, UI terminology, and screenshots; restructured domain verification; condensed business verification steps; removed internal Gupshup tutorial and video; minor text corrections.

Suggested reviewers

  • mahajantejas

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Actionable comments posted: 0

🧹 Nitpick comments (8)
docs/2. Onboarding/02. Facebook Verification Process for WhatsApp Business API.md (8)

34-44: Refine linking steps and fix typos & capitalization
The instructions around adding a Page contain several minor issues:

  • “Complete few steps” → “Complete a few steps”
  • “screenhsot” typo → “screenshot”
  • “facebook business account” should be “Facebook Business Account”
    Additionally, the generic alt="image" attributes on your screenshots hurt accessibility. Consider replacing with descriptive alt text.
- Complete few steps as shown in the below screenhsot and the page will be added to your facebook business account
+ Complete a few steps as shown in the screenshot below, and the page will be added to your Facebook Business Account.

- <img width="1338" alt="image" src=".../assets/...23321" />
+ <img width="1338"
+      alt="Facebook Business Settings › Pages list showing the Add button"
+      src=".../assets/...23321" />

- <img width="1407" alt="image" src=".../assets/...ae53f" />
+ <img width="1407"
+      alt="Confirmation screen showing page added to Business Account"
+      src=".../assets/...ae53f" />

48-67: Improve Domain Verification instructions & grammar
This block has several consistency and grammar issues:

  • Hyphenate “left-hand side”
  • Ensure menu labels match actual UI (e.g. verify “Brand Safety and Suitability”)
  • Fix “You will get have to complete” → “You will have to complete”
  • Replace generic alt="image" with meaningful descriptions
- Go to the `Business Settings` on the left hand side.
+ Go to the `Business Settings` on the left-hand side.

- Navigate to `Brand Safety and Suitability`

- You will get have to complete the three options as shown in the screeshot and verify your domain.
+ You will have to complete the three verification options as shown in the screenshot below.

- <img width="1459" alt="image" src=".../assets/...c77c7" />
+ <img width="1459"
+      alt="Business Settings › Brand Safety › Domain list"
+      src=".../assets/...c77c7" />

- <img width="1444" alt="image" src=".../assets/...f950" />
+ <img width="1444"
+      alt="Add Domain modal showing Request access option"
+      src=".../assets/...f950" />

- <img width="1466" alt="image" src=".../assets/...27ece" />
+ <img width="1466"
+      alt="Three verification methods displayed in Domain Verification"
+      src=".../assets/...27ece" />

- <img width="1449" alt="image" src=".../assets/...32cf" />
+ <img width="1449"
+      alt="Domain successfully verified confirmation"
+      src=".../assets/...32cf" />
🧰 Tools
🪛 LanguageTool

[uncategorized] ~48-~48: Did you mean the adjective “left-hand”?
Context: ... - Go to the Business Settings on the left hand side. <img width="1459" alt="image" sr...

(MISSING_HYPHEN)


139-145: Add descriptive alt text for interface screenshots
The screenshots illustrating steps 3 and 4 use alt="image", which is not assistive‐tech friendly. Provide context in the alt text so screen readers can convey the action shown.

- <img width="1450" alt="image" src=".../assets/...35ea" />
+ <img width="1450"
+      alt="Meta Business Suite interface with downward arrow highlighted"
+      src=".../assets/...35ea" />

- <img width="1459" alt="image" src=".../assets/...c77c7" />
+ <img width="1459"
+      alt="Dropdown menu displaying Business name options"
+      src=".../assets/...c77c7" />

149-153: Correct typo in menu name
Line 153: “Busniess Info” is misspelled. It should read “Business Info”.

- 8) Click on `Business Settings` icon and go to `Busniess Info`
+ 8) Click on the `Business Settings` icon and go to `Business Info`

163-167: Unify spelling variant and refine link text
The link anchor “Setup and Organisation on Gupshup” mixes British spelling with prior American usage (“organization” in line 78). Also, “Setup and Organisation” reads more clearly as “Set up an Organization”.

- 12) Please follow this link for how to [Setup and Organisation on Gupshup](https://glific.github.io/docs/docs/Onboarding/Setup%20an%20organisation%20on%20GupShup)
+ 12) Please follow this guide to [set up an Organization on Gupshup](https://glific.github.io/docs/docs/Onboarding/Setup%20an%20organization%20on%20GupShup)
Optionally, add:
<img width="…"
     alt="Gupshup Organization setup page"
     src="…"/>
🧰 Tools
🪛 LanguageTool

[uncategorized] ~167-~167: Do not mix variants of the same word (‘organisation’ and ‘organization’) within a single text.
Context: ... follow this link for how to [Setup and Organisation on Gupshup](https://glific.github.io/do...

(EN_WORD_COHERENCY)


169-172: Clarify redundancy in Gupshup steps
Steps 13 and 14 are overlapping—both reference proceeding after the Gupshup app goes live. Consider merging into a single clear instruction:

- 13) Once the Gupshup app goes live, return to the Facebook page, and the Start Verification button will be enabled. If it was previously marked as Ineligible, it will change to Start Verification.
- 14) If the `Start Verification` button is enabled, proceed with the below steps and then continue with creating an app on `Gupshup`.
+ 13) Once your Gupshup app is live, return to Facebook Business Manager; the `Start Verification` button should now be enabled. Continue with the remaining verification steps.

175-180: Standardize UI element naming & capitalization

  • “Security Centre page” vs “Security Center” vs “Security Centre” should be consistent.
  • Wrap UI labels in backticks for clarity.
- 15) Then go to the Security Centre page on `Facebook business manager`. You should find the `start verification` button activated. In case it doesn&#39;t get activated instantly, you may give it some time. If it&#39;s taking longer than a few hours, contact us.
+ 15) Then go to the `Security Centre` page in `Meta Business Manager`. You should see the `Start Verification` button activated; if it isn’t live immediately, wait a few hours or contact support.

- 16) If you still don&#39;t see or get access to `start verification`, go to News Pages in your business manager, add your page and then click on verify your business.
+ 16) If `Start Verification` remains unavailable, go to `News Pages` in your business manager, add your page, then select `Verify Your Business`.

185-191: Fix compound‐sentence comma, improve clarity
Line 191 needs a comma before “and” to join two independent clauses. Also consider tightening phrasing.

- 19) Once done, Facebook will take 3-4 working days to review and you will receive an email once this is done. The button in the Security Centre will also have changed. Please reach out to us in case it&#39;s taking more than a week. We&#39;ll reach out to FB to expedite the process.
+ 19) Once submitted, Facebook will take 3–4 working days to review, and you’ll receive an email once verification is complete. The `Start Verification` button in Security Centre will also update. If it’s taking longer than a week, reach out to us so we can follow up with Meta.
🧰 Tools
🪛 LanguageTool

[uncategorized] ~191-~191: Use a comma before ‘and’ if it connects two independent clauses (unless they are closely connected and short).
Context: ...ook will take 3-4 working days to review and you will receive an email once this is ...

(COMMA_COMPOUND_SENTENCE)

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  • docs/2. Onboarding/02. Facebook Verification Process for WhatsApp Business API.md (2 hunks)
🧰 Additional context used
🪛 LanguageTool
docs/2. Onboarding/02. Facebook Verification Process for WhatsApp Business API.md

[uncategorized] ~48-~48: Did you mean the adjective “left-hand”?
Context: ... - Go to the Business Settings on the left hand side. <img width="1459" alt="image" sr...

(MISSING_HYPHEN)


[uncategorized] ~167-~167: Do not mix variants of the same word (‘organisation’ and ‘organization’) within a single text.
Context: ... follow this link for how to [Setup and Organisation on Gupshup](https://glific.github.io/do...

(EN_WORD_COHERENCY)


[uncategorized] ~191-~191: Use a comma before ‘and’ if it connects two independent clauses (unless they are closely connected and short).
Context: ...ook will take 3-4 working days to review and you will receive an email once this is ...

(COMMA_COMPOUND_SENTENCE)

@SangeetaMishr SangeetaMishr requested a review from mahajantejas May 8, 2025 11:38
@mahajantejas mahajantejas merged commit 67cca16 into main May 9, 2025
7 checks passed
@shijithkjayan shijithkjayan deleted the Facebook-Verification-Process-for-WhatsApp-Business-API branch May 21, 2025 11:35
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3 participants