RuntimeError: Error uploading data chunk: 14/15. Status code: 500 - INTERNAL SERVER ERROR {"message": "Internal Server Error"}

[NofLevi10root]

I have a network issue no matter what I do.
I give the data of the error and some extra data as timesketech version and timesketch importer version.

tengisha@misp:~$ timesketch_importer -u import -p importing --host http://1.1.1.1:5000 --timeline_name win10_1 --sketch_name Timelines /home/tengisha/setup_platform/workdir/risx-misp/backend/plaso/win10Artifacts.plaso --quick
[2025-03-11 13:03:15,156] timesketch_api.config_assistance/WARNING No timesketch section in the config
[2025-03-11 13:03:15,156] timesketch_importer.importer_frontend/INFO Saving Credentials.
[2025-03-11 13:03:15,231] timesketch_importer.importer_frontend/INFO Creating a client.
[2025-03-11 13:03:15,715] timesketch_importer.importer_frontend/INFO Client created.
[2025-03-11 13:03:15,715] timesketch_importer.importer_frontend/INFO Saving TS config.
[2025-03-11 13:03:15,894] timesketch_importer.importer_frontend/INFO New sketch created: [6] Timelines
[2025-03-11 13:03:15,894] timesketch_importer.importer_frontend/INFO Uploading file.
[2025-03-11 13:03:15,898] timesketch_importer.importer_frontend/INFO About to upload file.
[2025-03-11 13:03:37,013] timesketch_importer.importer/WARNING Error uploading data chunk 14/15, retry attempt 1/3
[2025-03-11 13:03:37,364] timesketch_importer.importer/WARNING Error uploading data chunk 14/15, retry attempt 2/3
[2025-03-11 13:03:37,730] timesketch_importer.importer/WARNING Error uploading data chunk 14/15, retry attempt 3/3
Traceback (most recent call last):
File "/home/tengisha/.local/bin/timesketch_importer", line 8, in
sys.exit(main())
^^^^^^
File "/home/tengisha/.local/share/pipx/venvs/timesketch-import-client/lib/python3.12/site-packages/tools/timesketch_importer.py", line 639, in main
timeline, task_id = upload_file(
^^^^^^^^^^^^
File "/home/tengisha/.local/share/pipx/venvs/timesketch-import-client/lib/python3.12/site-packages/tools/timesketch_importer.py", line 141, in upload_file
streamer.add_file(file_path)
File "/home/tengisha/.local/share/pipx/venvs/timesketch-import-client/lib/python3.12/site-packages/timesketch_import_client/importer.py", line 679, in add_file
self._upload_binary_file(filepath)
File "/home/tengisha/.local/share/pipx/venvs/timesketch-import-client/lib/python3.12/site-packages/timesketch_import_client/importer.py", line 449, in _upload_binary_file
raise RuntimeError(
RuntimeError: Error uploading data chunk: 14/15. Status code: 500 - INTERNAL SERVER ERROR {"message": "Internal Server Error"}

tengisha@misp:~$ timesketch_importer --version
API Client Version: 20250112
Importer Client Version: 20241009

tengisha@misp:~$ docker exec -it timesketch-web /bin/bash
root@828267adb3dc:/# pip show timesketch
Name: timesketch
Version: 20250112
Summary: Digital forensic timeline analysis
Home-page: http://www.timesketch.org/
License: Apache License, Version 2.0
Location: /usr/local/lib/python3.10/dist-packages

[jaegeral]

Does it also happen when you try to import e.g.https://github.com/google/timesketch/blob/master/tests/test_events/sigma_events.jsonl can you access and upload your file using the web interface?

What is displayed in the logs in the timesketch container?

[NofLevi10root]

Yes its does work when doing it manually from the GUI.

[jkppr]

Your error Status code: 500 - INTERNAL SERVER ERROR indicates something is breaking on the backend.

Please try the following:

1. Can you try run the timesketch_importer with credentials provided via the CLI parameters? Does this fail in the same way?
2. Monitor your timesketch/logs/wsgi_error.log and timesketch/logs/worker.log (e.g. with tail -f <file>) and share the error it creates when the error 500 is triggered with us.

[jaegeral]

We have not received an update here, so gonna close it, if it happend again, feel free to re-open the issue