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Added visual workflow capabilities for AI Agents, including workflow DSL validation, version publishing, default workflow restoration, node variable mapping, and conditional branch configuration.
Added the AI workflow runtime and node execution path for support scenarios such as knowledge retrieval, LLM replies, human handoff, conversation understanding, reply policy, ticket creation, human confirmation, and fallback handling.
Added workflow run audit pages and detail graphs so operators can inspect node execution, branch decisions, errors, run status, and linked conversation messages when troubleshooting automated support flows.
Reworked the AI Agent configuration workbench around system prompts, workflow versions, release records, and editing entry points, while improving node editing, drag connections, undo/redo, helper lines, and validation feedback.
Improved conversation and message state handling by removing the seqNo read-state dependency and relying on message ID semantics for unread counts, ordering, and realtime synchronization.
Fixed DashScope model parameter handling by automatically disabling unsupported thinking parameters, preventing related workflow LLM calls from timing out or failing due to incompatible request options.