User aborted a request error without doing anything

[migs-awi]

Hello,

I'm getting an error saying "The user aborted a request." even if I didn't abort any requests. It's consistently happening.

Screen.Recording.2025-11-28.at.6.44.35.AM.mov

Not sure if there's a configuration I'm missing or what.

Thanks,
Miguel

[migs-awi]

DISCLAIMER: I don't know much about frontend, but I tried investigating with the help of AI. Attaching my findings here and hoping it helps narrow down the issue.

Investigation Findings

Client-Side Evidence (HAR File)

Field	Value
Query ID	94479d27-fe38-4355-ab49-d11dae3d033e
Endpoint	POST /api/clickhouse-proxy
Response Status	0 (request aborted before response received)
Response Headers	[] (empty)
Response Body	Empty
isLive	false
Query Format	JSONCompactEachRowWithNamesAndTypes

SQL Query:

SELECT Timestamp, ServiceName as service, StatusCode as level, 
       round(Duration / 1e6) as duration, SpanName, ServiceName 
FROM {database}.otel_traces
WHERE Timestamp >= fromUnixTimestamp64Milli({from}) 
  AND Timestamp <= fromUnixTimestamp64Milli({to})
  AND (SpanName = 'perform_search')
ORDER BY Timestamp DESC 
LIMIT 200 OFFSET 0
FORMAT JSONCompactEachRowWithNamesAndTypes

Server-Side Evidence (Pod Logs)

Raw log from clickstack-app pod for the same query ID:

{
  "level": 30,
  "time": 1764311385190,
  "pid": 25,
  "hostname": "clickstack-app-7ddf9d5448-kkfrm",
  "req": {
    "id": 9907,
    "method": "POST",
    "url": "/clickhouse-proxy?query_id=94479d27-fe38-4355-ab49-d11dae3d033e&param_HYPERDX_PARAM_1094508705=observability&param_HYPERDX_PARAM_4567585=otel_traces&param_HYPERDX_PARAM_134983471=1764310450000&param_HYPERDX_PARAM_993858001=1764311350000&param_HYPERDX_PARAM_49586=200&param_HYPERDX_PARAM_48=0&allow_experimental_analyzer=1&date_time_output_format=iso&wait_end_of_query=0&cancel_http_readonly_queries_on_client_close=1"
  },
  "res": {
    "statusCode": 200,
    "headers": {
      "x-clickhouse-query-id": "94479d27-fe38-4355-ab49-d11dae3d033e",
      "x-clickhouse-format": "JSONCompactEachRowWithNamesAndTypes",
      "x-clickhouse-timezone": "UTC",
      "x-clickhouse-summary": "{\"read_rows\":\"6141\",\"read_bytes\":\"6141\",\"written_rows\":\"0\",\"written_bytes\":\"0\",\"total_rows_to_read\":\"6141\",\"result_rows\":\"0\",\"result_bytes\":\"0\",\"elapsed_ns\":\"5154166\"}"
    }
  },
  "responseTime": 354,
  "msg": "HTTP POST /clickhouse-proxy?query_id=94479d27-fe38-4355-ab49-d11dae3d033e..."
}

Summary:

Field	Value
Status Code	200
Response Time	354ms
read_rows	6141
x-clickhouse-format	JSONCompactEachRowWithNamesAndTypes

The server successfully completed the query with HTTP 200, but the client aborted before receiving the response.

Code Locations

The error flows through these files:

1. useOffsetPaginatedQuery.tsx:313-320 - Streaming read catch block
2. DBRowTable.tsx:1293-1297 - Error callback
3. DBSearchPage.tsx:1133-1139 - Error state and display

Environment

• HyperDX version: 2.8.0 (Helm chart)
• Browser: Firefox 144.0.2

[brandon-pereira]

Hey @migs-awi , I can confirm that I see this issue on my end too. It seems that when you have a Query Timeout setting set in Team settings, it is incorrectly being parsed as milliseconds instead of seconds.

If you need a temporary workaround, set the timeout as 0 (which is unlimited) and the issue should go away.

I will open a fix for this :)