Subject: Unable to pull Immich images from ghcr.io: not found even after docker login Succeeded

[idjego]

Hello Immich Team and Community,

I'm trying to install Immich and I'm encountering a very persistent issue when attempting to pull images from ghcr.io. I've tried troubleshooting this for a while and have gathered some crucial information that might help diagnose the problem.

The core issue is that I receive a not found error when pulling images, despite my Docker client being successfully authenticated with ghcr.io. This happens on both my QNAP NAS (where I intend to run Immich) and my personal MacBook Pro.

Here's a summary of my findings:

docker login ghcr.io is successful on both my QNAP NAS and my MacBook Pro.

djego@MacBook-Pro-de-djego ~ % docker login ghcr.io
Username: idjego
Password:
Login Succeeded

However, any attempt to docker pull Immich images results in a not found error. This occurs regardless of the specific tag (latest, v1.132.3, v1.133.0) for both immich-microservices and immich-server.

Example 1 (immich-microservices):
djego@MacBook-Pro-de-djego ~ % docker pull ghcr.io/immich-app/immich-microservices:v1.132.3
Error response from daemon: failed to resolve reference "ghcr.io/immich-app/immich-microservices:v1.132.3": ghcr.io/immich-app/immich-microservices:v1.132.3: not found

Example 2 (immich-server):
djego@MacBook-Pro-de-djego ~ % docker pull ghcr.io/immich-app/immich-server:latest
Error response from daemon: failed to resolve reference "ghcr.io/immich-app/immich-server:latest": ghcr.io/immich-app/immich-server:latest: not found

Additional Troubleshooting I've performed (on QNAP):

Reinstalled Container Station completely, including creating a new data folder.

Configured QNAP DNS to 8.8.8.8 and 8.8.4.4.

Disabled my office router's firewall temporarily.

wget https://ghcr.io/v2/immich-app/immich-microservices/manifests/v1.132.3 on QNAP returned 401 Unauthorized, which initially led me to believe it was an authentication issue, but docker login now works.

Attempted --platform linux/amd64 when running docker run commands on QNAP, but the manifest unknown error (similar to not found) persisted.

Given that docker login is successful and the not found error occurs on different machines (QNAP and MacBook), it seems the issue might be related to how these specific image tags/manifests are being served from ghcr.io or how they're being resolved by Docker clients.

Is there any known issue with Immich images on ghcr.io currently, or a specific functional tag/version for immich-microservices and immich-machine that is known to work reliably?

Thank you for your time and assistance.

[bo0tzz]

You're trying to pull an image that doesn't exist. Where did you get your compose file from? It's likely wrong.

[smonka]

Today is impossible to pull immich images
Error response from daemon: failed to resolve reference "ghcr.io/immich-app/immich-server:latest": ghcr.io/immich-app/immich-server:latest: not found
The docker-compose is download from the official url:
https://immich.app/docs/install/docker-compose/
Somebody knows what's happens?
Regards,

[bo0tzz]

There is no latest tag

[rijulyadavv]

use this:
ghcr.io/immich-app/immich-server:commit-fd34f4db70735a90b7b15f7d7cf84800663cbb2d

[bo0tzz]

@rijulyadavv why do you suggest this? There's usually no reason to do that.