File open from Microsoft 365

[TheNotoriousRMM]

We have problems to open a File from Microsoft 365.
I try:

This happens:

I authenticte my account, after the Window for a new App Registration open:

I registered the App Registration many times with an Admin, but still the same procedere.

My Enterprise App:

An App Registration will not provisioned.
If I delete the Enterprise App and create it with an Admin again, same error.

How can I use this Feature?

[draw-io-triage-bot[bot]]

👋 Thank you for opening this issue!

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Summary: The user is unable to open draw.io files from Microsoft 365/OneDrive because the authentication flow keeps prompting for a new Azure AD App Registration, even after the admin has registered the app multiple times. They need help properly configuring the draw.io Enterprise Application in their Azure AD tenant.

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💡 Possible Solution Found

We found a potentially relevant solution in a previous issue:

Issue #4228 describes a similar problem with opening .drawio files from OneDrive. That issue was closed, and while the specific resolution isn't fully detailed in the provided data, users experiencing OneDrive/Microsoft 365 integration issues should ensure they are using the correct draw.io integration for Microsoft 365 (available at https://app.diagrams.net/?mode=onedrive or via the official Microsoft 365 add-in). The app registration prompt suggests the tenant admin needs to properly grant consent for the draw.io Enterprise Application in Azure AD. The admin should go to Azure Portal > Enterprise Applications > draw.io > Permissions and click 'Grant admin consent' for the organization, rather than re-registering the app repeatedly.

📎 Source: #4228

Please check if this addresses your issue. If not, let us know what's different about your situation.

🔍 Possible Related Issues

This issue might be related to existing issues:

🔴 #4228 - Unable to open .drawio files from OneDrive web app.
Directly related - both involve problems opening draw.io files from Microsoft 365/OneDrive, with authentication and app registration issues.

🟡 #3835 - Sharepoint/Teams/Onedrive app terms of service and privacy links are broken
Related to the draw.io Microsoft 365 integration and app registration/configuration, though focused on different specific symptoms.

Please check if any of these address your issue. If this is a duplicate, we may close this issue and continue the conversation there.

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