This is the Cloudwise AI-ready knowledge base for the SA (Solution Architect) team.
This knowledge base has been cleaned and structured to support AI-assisted document generation for customer projects.
Statistics:
- Total files: 82
- Markdown documents: 78
- English versions: 22 (marked with
_ENsuffix) - Python scripts: 4
cloudwise-kb-mar 12/
├── company/ # Company overview and corporate materials
├── competition analysis/ # Competitive analysis (vs Datadog, Dynatrace, ServiceNow, etc.)
├── price/ # Pricing information
├── products/ # Product documentation
│ ├── apm/ # Application Performance Monitoring
│ ├── cmdb/ # Configuration Management Database
│ ├── docc/ # Data Collection Center
│ ├── doem/ # Digital Operation Event Management
│ ├── doop/ # Digital Operation Observability Platform
│ ├── itam/ # IT Asset Management
│ ├── itsm/ # IT Service Management
│ └── synthetic monitoring/ # Synthetic Monitoring
├── quotation/ # Sample quotations for reference
├── script/ # Utility scripts
├── template/ # Document templates
├── usecases/ # Use case documentation
├── task_plan.md # Processing plan
├── findings.md # Research findings
├── progress.md # Progress log
└── README.md # This file
All files follow standardized English naming:
Cloudwise_{Product}_{Type}_v{Version}_{Date}_{EN}.md
Examples:
Cloudwise_APM_Whitepaper_v8.6.0_20250815.md- Chinese versionCloudwise_APM_Whitepaper_v8.6.0_20250815_EN.md- English versionCloudwise_DOOP_Solution_v7.0_EN.md- Solution briefCompetitive_Analysis.md- Competition analysis
| Component | Description |
|---|---|
Cloudwise_{Product} |
Product name: APM, DOOP, DOEM, DOCC, CMDB, ITAM, ITSM, Synthetic |
{Type} |
Document type: Whitepaper, Overview, User_Manual, User_Guide, Function_List, Solution |
v{Version} |
Product version (e.g., v7.0.0, v8.6.0) |
{Date} |
Document date (YYYYMMDD format) |
_EN |
Suffix indicating English version for international customers |
- Original documents preserved for China market
- Covers: Product whitepapers, user guides, competition analysis
- File naming: Standard English names without
_ENsuffix
- Adapted for international customer needs
- NOT direct translations
- Rewritten for:
- Global business context
- International compliance standards
- Overseas customer pain points
- Competitive positioning against global vendors
| Product | Description | Directory |
|---|---|---|
| APM | Application Performance Monitoring - Full-stack observability | products/apm/ |
| DOOP | Digital Operation Observability Platform - Unified observability | products/doop/ |
| DOEM | Digital Operation Event Management - Event correlation | products/doem/ |
| DOCC | Data Collection Center - Unified data collection | products/docc/ |
| ITSM | IT Service Management - Service desk and ITIL | products/itsm/ |
| ITAM | IT Asset Management - Asset lifecycle | products/itam/ |
| CMDB | Configuration Management Database | products/cmdb/ |
| Synthetic | Synthetic Monitoring - Proactive monitoring | products/synthetic monitoring/ |
- Datadog
- Dynatrace
- ServiceNow
- BMC
- Splunk
- New Relic
- ManageEngine
This knowledge base powers the SA Workflow Skills that generate:
- Project management documents
- Customer requirement analysis
- Competitive strategy analysis
- Decision chain analysis
- Demo scripts
- Solution designs
- Technical proposals
- Quotations
- Senior management reports
- Win rate analysis
Cloudwise_APM_Whitepaper_v8.6.0_20250815.md
Cloudwise_APM_Whitepaper_v8.6.0_20250815_EN.md
Cloudwise_DOOP_Solution_v7.0.md
Cloudwise_DOOP_Solution_v7.0_EN.md
Cloudwise_DOEM_User_Guide_v7.0.0_20250815.md
Cloudwise_ITSM_Overview_v7.0.0_20250830_EN.md
Competitive_Analysis.md
Competitive_Analysis_EN.md
Cloudwise_vs_BMC.md
Cloudwise_vs_Dynatrace.md
Cloudwise_vs_Splunk.md
Cloudwise_Price_List_Master_English_Version.md
Cloudwise_Presentation_Template_V6.5.md
Top_Use_Cases_V3.0.md
- Last updated: 2026-03-12
- Processed by: KB Processor v1.0
- Naming convention: Standardized English names
- Total documents: 78 Markdown files