v0.5.0

0.5.0 (2026-06-17)

Features

• chat: do not reference internal source citations when drafting a reply to an end-user

Bug Fixes

• links: open external source links in a new browser tab

v0.4.0

0.4.0 (2026-06-08)

Features

• prompt: allow search_knowledge_base for cross-ticket questions, and generally for all lookup questions
• tools: add assisted_by_kapa tag on composer insert

v0.3.2

0.3.2 (2026-06-04)

fix(user-tracking) - do not create duplicate users for zendesk users

v0.3.1

0.3.1 (2026-06-01)

v0.3.0

0.3.0 (2026-06-01)

Features

• prompt: instruct the assistant to surface KB gaps rather than guess
• prompt: interpolate header-button trigger strings into custom_instructions

Bug Fixes

• security: sanitize rendered reply HTML with DOMPurify

Documentation

• tighten Zendesk marketplace copy and parameter help text

Code Refactoring

• consolidate duplicate context and variant type aliases
• drop user-facing model parameter
• chat: use SDK hideHeader prop instead of brittle CSS selector
• prompt: name the two approval-gated tools in the denial section
• prompt: nest headings one level deeper to match kapa-service wrapper
• prompt: refer to the KB-search tool by its actual name
• prompt: trim tool descriptions and refocus ## Tools on when/why