Unable to Use Existing License After Reinstalling Windows

[huongcodecb1992]

Hello Laragon Support Team,

I recently reinstalled Windows on my computer, and after reinstalling Laragon, I am no longer able to activate or use my existing license.

Could you please check my license status and help me reactivate it on my current Windows installation?

Please let me know if you need any additional information, such as my license key, purchase email, or order details.

Thank you for your support.

Best regards,
Hướng

[AWqxKAWERbXo]

Hello Hướng,

Update your license from within LemonSqueezy with your account created during the buying process. There you can unlink the license from your past installation of Windows and reuse it with your new installation on the same device.

That should do the trick! :)

[leokhoa]

@huongcodecb1992 :
F.Y.I.: https://laragon.org/pricing#faq

• What If I reinstall Windows or change devices, how can I transfer or reactivate my license?

You must first deactivate it from the previous installation it's attached to. This ensures your license stays within the allowed device limit. Here's how:

1. Visit https://app.lemonsqueezy.com/my-orders
2. Log in and click on your Laragon order under My Orders
3. Under Licenses, click your license key (e.g., XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX)
4. A popup will appear with an option to deactivate the license

Once deactivated, you can reuse the license key on a different device.