Skip to content

[UPDATE] Linode Support #2235

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
merged 2 commits into from
Jan 7, 2019
Merged

[UPDATE] Linode Support #2235

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
f1d86ec
Remove references to CPU steal
nmelehan Jan 7, 2019
bd07996
Update modified date
nmelehan Jan 7, 2019
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
4 changes: 2 additions & 2 deletions docs/platform/billing-and-support/support-new-manager/index.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -6,7 +6,7 @@ description: Our guide to submitting support tickets and getting technical suppo
keywords: ["support", "tech support", "tickets", "help desk"]
license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)'
aliases: ['support/','platform/support/']
modified: 2018-12-31
modified: 2019-01-07
modified_by:
name: Linode
published: 2012-03-21
Expand Down Expand Up @@ -44,7 +44,7 @@ Linode provides community spaces, an AI-powered assistant, libraries of referenc

As declared in Linode's [Terms of Service](https://www.linode.com/tos), the Linode Support Team does not provide support regarding the installation or configuration of application software, such as mail and web server software, nor does it provide support regarding the configuration of Linux on your server. For these issues, please consult the various other [resources](#resources) Linode makes available. If you are providing a service to your customers, Linode does not offer tech support for those customers.

Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with potential CPU steal or other aspects of base system performance that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure.
Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with base system performance issues that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure.

Linode also helps with products such as NodeBalancers and Block Storage. Additionally, Linode Support can help you use Linode software such as the Linode Manager, and can help you with understanding and paying your bill.

Expand Down
4 changes: 2 additions & 2 deletions docs/platform/billing-and-support/support/index.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -6,7 +6,7 @@ description: Our guide to submitting support tickets and getting technical suppo
keywords: ["support", "tech support", "tickets", "help desk"]
license: '[CC BY-ND 4.0](https://creativecommons.org/licenses/by-nd/4.0)'
aliases: ['support/','platform/support/']
modified: 2018-12-31
modified: 2019-01-07
modified_by:
name: Linode
published: 2012-03-21
Expand Down Expand Up @@ -44,7 +44,7 @@ Linode provides community spaces, an AI-powered assistant, libraries of referenc

As declared in Linode's [Terms of Service](https://www.linode.com/tos), the Linode Support Team does not provide support regarding the installation or configuration of application software, such as mail and web server software, nor does it provide support regarding the configuration of Linux on your server. For these issues, please consult the various other [resources](#resources) Linode makes available. If you are providing a service to your customers, Linode does not offer tech support for those customers.

Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with potential CPU steal or other aspects of base system performance that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure.
Linode provides support related to the physical operation of your Linode virtual servers, such as: ensuring that your network traffic is properly routed to and from your Linodes' IP addresses; helping with base system performance issues that may be related to Linode's virtualization systems; and resolving potential hardware issues within Linode's infrastructure.

Linode also helps with products such as NodeBalancers and Block Storage. Additionally, Linode Support can help you use Linode software such as the Linode Manager, and can help you with understanding and paying your bill.

Expand Down