Skip to content

APT Repository apt.surfacelinux.com is currently unreachable (Global DNS NXDOMAIN) #1866

@Silkra889

Description

@Silkra889

Summary of Issue

The APT repository host apt.surfacelinux.com is currently unreachable for all users trying to install the linux-surface kernel. The domain is failing to resolve globally via DNS, returning an NXDOMAIN status. This prevents the installation of the kernel on all supported Ubuntu versions via the standard method.

Steps Taken / Diagnostics

I am running Ubuntu 24.04 (Noble Numbat) on a Surface Pro 8. All attempts to connect to the repository fail, indicating a global hosting issue:

  1. Direct ping/curl fails:
    • curl: (6) Could not resolve host: apt.surfacelinux.com
  2. Global DNS Check fails (NXDOMAIN):
    • A direct query to Google's public DNS (8.8.8.8) confirms the domain is not resolving:
      $ dig @8.8.8.8 apt.surfacelinux.com
      [...]
      ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 56203
      [...]
      
  3. Local Network Check:
    • My local network is also showing signs of strict filtering (DNS port 53 timeouts), which makes any manual workaround impossible.
    • However, the NXDOMAIN status returned from 8.8.8.8 confirms the issue is with the domain's authoritative DNS records, not just my local network.

Request

Could the team please check the DNS A-records or the hosting status for the apt.surfacelinux.com domain? This issue is currently blocking all new and existing users from installing/updating the surface kernel and drivers via APT.

Thank you for your quick attention to this critical issue.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions