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feat: agent-api: add customer's email filter to list_archives v3.6 #1567

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Merged
oliwiapolec merged 2 commits into from
Jun 2, 2025
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feat: agent-api: add customer's email filter to list_archives v3.6 #1567

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1c7b4a8
feat: agent-api: add customer's email filter to list_archives v3.6
wfabjanczuk May 28, 2025
d2d8cb2
fix: code review comment
wfabjanczuk May 30, 2025
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1 change: 1 addition & 0 deletions src/pages/messaging/agent-chat-api/changelog/index.mdx
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Expand Up @@ -25,6 +25,7 @@ The developer preview version provides a preview of the upcoming changes to the

- The **Get Chat** ([Web](/messaging/agent-chat-api/v3.6/#get-chat) & [RTM](/messaging/agent-chat-api/v3.6/rtm-reference/#get-chat)) method now validates access to the requested thread.
- The **List Chats** ([Web](/messaging/agent-chat-api/v3.6/#list-chats) & [RTM](/messaging/agent-chat-api/v3.6/rtm-reference/#list-chats)) method filter `include_active` is replaced with `active` and now allows filtering only active, only inactive or both types of chats.
- The **List Archives** ([Web](/messaging/agent-chat-api/v3.6/#list-archives) & [RTM](/messaging/agent-chat-api/v3.6/rtm-reference/#list-archives)) method has a new filter, `customer_email`.
- The [**Thread**](/messaging/agent-chat-api/v3.6/data-structures/#threads) data structure has a new `customer_visit` field.
- The [**agent_disconnected**](/messaging/agent-chat-api/v3.6/rtm-pushes#agent_disconnected) push has a reason for disconnection, `role_permissions_changed`.

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1 change: 1 addition & 0 deletions src/pages/messaging/agent-chat-api/v3.6/index.mdx
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Expand Up @@ -511,6 +511,7 @@ The list classification is based on threads; 1 chat per 1 thread. Thus, the same
| `filters.greetings.<greetings_filter_type>` | No | `any` | **\*\*\*\*\*\*** **described below** |
| `filters.agent_response.<agent_response_filter_type>` | No | `any` | **\*\*\*\*\*\*\*** **described below** |
| `filters.customer_countries.<filter_type>` | No | `any` | It supports country codes with the `ISO 3166-1 Alpha-2` format. |
| `filters.customer_email` | No | `string` | |
| `page_id` | No | `string` | |
| `sort_order` **\*\*\*\*\*** | No | `string` | Default: `desc` |
| `limit` | No | `number` | Default: 10, min: 1, max: 100 |
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1 change: 1 addition & 0 deletions src/pages/messaging/agent-chat-api/v3.6/rtm-reference/index.mdx
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Expand Up @@ -571,6 +571,7 @@ The list classification is based on threads; 1 chat per 1 thread. Thus, the same
| `filters.greetings.<greetings_filter_type>` | No | `any` | **\*\*\*\*\*\*** **described below** |
| `filters.agent_response.<agent_response_filter_type>` | No | `any` | **\*\*\*\*\*\*\*** **described below** |
| `filters.customer_countries.<filter_type>` | No | `any` | It supports country codes with the `ISO 3166-1 Alpha-2` format. |
| `filters.customer_email` | No | `string` | |
| `page_id` | No | `string` | |
| `sort_order` **\*\*\*\*\*** | No | `string` | Default: `desc` |
| `limit` | No | `number` | Default: 10, min: 1, max: 100 |
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