EN module_overview

MagnusBilling module overview

This page groups the main MagnusBilling modules by operational purpose. It is intended to help administrators find the correct area of the panel before changing configuration.

Detailed field descriptions are displayed directly inside MagnusBilling. Open a form and use the help control beside a field to see its contextual description. Those field descriptions are maintained separately from this public Wiki so that the panel remains the authoritative reference for its current forms.

Customer management

• Users manages customer accounts, plans, balances, limits, and account status.
• SIP Users and IAX Users manage telephony endpoints and credentials.
• CallerID controls caller identity entries associated with users.
• Calls Online shows active calls and available real-time actions.
• Restricted Numbers and Callback control number restrictions and callback services.

Billing and payments

• Refills records credit movements applied to customer accounts.
• Payment Methods configures the payment options offered by the platform.
• Vouchers creates prepaid codes that customers can redeem.
• Provider Refills records payments and credit movements involving providers.
• Send Credit modules manage supported credit-transfer products and rates.

Rates, plans, and offers

• Plans groups the tariffs and services assigned to customers.
• Tariffs defines customer selling prices and routing associations.
• Prefixes identifies destinations used during tariff matching.
• Provider Rates records provider costs for comparison and routing.
• User Custom Rates overrides standard rates for specific customers.
• Offers configures packages, allowances, and recurring benefits.

For calculation details, see Price calculation and Tariff selection.

DIDs and inbound routing

• DIDs manages inbound telephone numbers.
• DID Destination defines where an inbound number is delivered.
• IVRs builds interactive voice-response menus.
• Queues and Queue Members configure contact-center distribution.
• Holidays applies date-based routing behavior.
• DID History and DID Use provide assignment and usage visibility.

Trunks and outbound routing

• Trunks configures connections to voice providers.
• Trunk Groups controls routing order and failover between trunks.
• Provider Rates stores the cost associated with provider destinations.
• Trunk SIP Codes maps provider responses used by routing and diagnostics.

MBilling 8 uses PJSIP for new installations. Review What's new in MBilling 8 before migrating legacy chan_sip settings.

Campaigns and messaging

• Campaigns schedules outbound voice, SMS, or WhatsApp operations.
• Phonebooks and Phone Numbers organize campaign recipients.
• Campaign Polls collects responses from supported campaign flows.
• Campaign Restrictions blocks numbers that must not be contacted.
• Campaign Reports and Campaign Dashboard show operational results.

For business messaging setup and compliance requirements, see WhatsApp campaigns.

Reports and monitoring

• CDR provides the detailed call record used for billing investigation.
• Summary modules aggregate traffic by day, month, user, trunk, DID, agent, or call shop.
• SIP Trace captures signaling when the optional module is installed.
• Alarms and User Logs support operational monitoring and auditing.

System administration

• Configuration controls global platform behavior.
• Servers describes the telephony servers managed by the installation.
• User Groups and Module Groups control access to panel functions.
• API manages credentials and permissions for external integrations.
• SMTP and Email Templates control outgoing administrative email.
• Firewall exposes supported access-control management.
• Services manages recurring services assigned to customers.

Use the module-specific field help before saving unfamiliar values. For system changes, back up the database and configuration and validate behavior on the actual server.

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