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14 changes: 14 additions & 0 deletions docs/communication-and-collaboration/comments-and-activity.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -20,6 +20,20 @@ Use comments to discuss work items, ask questions, provide updates, and collabor

Your comment appears immediately in the activity feed with a timestamp and your profile picture.

## Reply to comments
Reply directly to specific comments to keep discussions organized and contextual. Threaded comments help you maintain focused conversations within a work item, especially when multiple topics are being discussed.

### Create a threaded reply

![Reply to comments](https://media.docs.plane.so/issues/reply-to-comments.webp#hero)

1. Click the ⋯ menu next to any comment to reveal the actions menu.
2. Select **Reply**.
3. Type your response in the reply field.
4. Click **Comment** to post your reply.

Replies appear nested under the original comment, making it easy to follow the conversation thread. Team members get notified when you reply to their comments.

## Comment features

### Rich text formatting
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1 change: 1 addition & 0 deletions docs/core-concepts/issues/overview.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -153,6 +153,7 @@ You can also [convert Epics to Work Items](/core-concepts/issues/epics#convert-e

## Comment on work items
Collaborate on work items through comments. Tag team members, format text, and track all changes in the activity log. See [Work item comments](/communication-and-collaboration/comments-and-activity) for details.

![Work item activity and comments](https://media.docs.plane.so/issues/issue-activity-comments.webp#hero)

## Subscribe to notifications
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24 changes: 24 additions & 0 deletions docs/intake/intake-forms.mdx
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Expand Up @@ -33,3 +33,27 @@ Once users submit the form, you’ll see their work item in your project's **Int
![mark-duplicate-intake-issues](https://media.docs.plane.so/intake/review-intake-form-issues.webp#hero)

This feature makes it easier to collect external feedback and handle work item submissions efficiently without giving outside users direct access to your project.

## Custom intake forms

Plane provides a default intake form structure for quick setup. However, if you need more control over what information you collect, you can build custom forms using your project's [work item types](/core-concepts/issues/issue-types).

When you build forms with work item types, you design the form around a specific type's properties.

This approach lets you:
- Build forms that match the structure of your work item types
- Select exactly which properties appear on the form.
- Create multiple forms for different purposes, each with its own structure.
- Collect the right information based on what users are submitting.

### Create a custom form
![custom-intake-form](https://media.docs.plane.so/intake/custom-intake-forms.webp#hero-br)

1. In your project settings, go to **Features > Intake > Forms**.
2. Click **+** next to **Create Forms using work item types**.
3. Enter a form title and select the work item type it should use to create the form.
3. Under **Properties**, choose which custom fields from that work item type to include.
4. Use **Preview** to see how the form appears to external users.
5. Click **Save** when you're ready to generate the form URL.

Comment on lines +54 to +58
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⚠️ Potential issue | 🟡 Minor

Fix the numbered list sequence in the "Create a custom form" steps.

Steps 3 and 4 are both labeled "3." on lines 54 and 55, breaking the ordered list sequence. Additionally, subsequent steps need to be renumbered.

Apply this diff to correct the numbering:

- 3. Enter a form title and select the work item type it should use to create the form. 
- 3. Under **Properties**, choose which custom fields from that work item type to include.
- 4. Use **Preview** to see how the form appears to external users.
- 5. Click **Save** when you're ready to generate the form URL.
+ 3. Enter a form title and select the work item type it should use to create the form. 
+ 4. Under **Properties**, choose which custom fields from that work item type to include.
+ 5. Use **Preview** to see how the form appears to external users.
+ 6. Click **Save** when you're ready to generate the form URL.
📝 Committable suggestion

‼️ IMPORTANT
Carefully review the code before committing. Ensure that it accurately replaces the highlighted code, contains no missing lines, and has no issues with indentation. Thoroughly test & benchmark the code to ensure it meets the requirements.

Suggested change
3. Enter a form title and select the work item type it should use to create the form.
3. Under **Properties**, choose which custom fields from that work item type to include.
4. Use **Preview** to see how the form appears to external users.
5. Click **Save** when you're ready to generate the form URL.
3. Enter a form title and select the work item type it should use to create the form.
4. Under **Properties**, choose which custom fields from that work item type to include.
5. Use **Preview** to see how the form appears to external users.
6. Click **Save** when you're ready to generate the form URL.
🤖 Prompt for AI Agents
In docs/intake/intake-forms.mdx around lines 54 to 58, the ordered list for
"Create a custom form" has duplicate "3." on lines 54–55 and breaks the
sequence; update the numbering so the entries read "3. Enter a form title...",
"4. Under **Properties**...", "5. Use **Preview**...", and "6. Click
**Save**..." to restore a proper consecutive ordered list.

Each custom form gets its own unique URL that you can share. Users filling out the form will only see the fields you've selected, keeping their experience focused and straightforward.