Keep getting 'AuthError: Invalid authentication details'

[ivokoga]

Hi,

I don't know if I am making sth wrong at all, but I tried for a while connection with:
Redmine('Redmine('https_url', username, password)
Redmine('Redmine('https_url', key)

with and without requests={'verify': False}

What other options do I have in order to succeed connecting?

Here is my output error:

/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/requests/packages/urllib3/connectionpool.py:768: InsecureRequestWarning: Unverified HTTPS request is being made. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.org/en/latest/security.html

InsecureRequestWarning)

AuthError Traceback (most recent call last)
in ()
----> 1 project = connection.project.get('pivo')

/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/redmine/managers.pyc in get(self, resource_id, *_params)
125 self.params = self.prepare_params(params)
126 self.container = self.resource_class.container_one
--> 127 return self.resource_class(self, self.retrieve()[0])
128
129 def all(self, *_params):

/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/redmine/managers.pyc in retrieve(self, **params)
58 while True:
59 try:
---> 60 response = self.redmine.request('get', self.url, params=dict(self.params, limit=limit, offset=offset))
61 except ResourceNotFoundError:
62 # This is the only place we're checking for ResourceRequirementsError

/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/redmine/init.pyc in request(self, method, url, headers, params, data, raw_response)
128 raise JSONDecodeError
129 elif response.status_code == 401:
--> 130 raise AuthError
131 elif response.status_code == 403:
132 raise ForbiddenError

AuthError: Invalid authentication details

[maxtepkeev]

Hi,

The warning that you get, i.e. InsecureRequestWarning comes from the fact that you're using the requests={'verify': False}. I believe you're using this because you have a self-signed certificate on your Redmine server, if you want to disable this warning you can find how to do that here.

As to the AuthError, well, it means what it means, you're either providing invalid API key or invalid username/password or a user which you are trying to use to access Redmine doesn't have needed privileges or you didn't turn on REST API in Redmine.

Also, your code seems very strange, I mean what is this:

Redmine('Redmine('https_url', username, password)
Redmine('Redmine('https_url', key)

It should look like this:

from redmine import Redmine

conn = Redmine('https://your_url', username='user', password='pass', requests={'verify': False})
project = conn.project.get('pivo')
print list(project)

[ivokoga]

Hi,

Sorry, It was my fault. I mean:
Redmine(https_url, username, password) and Redmine(https_url, key).

I already tried your suggestion and keep getting "Auth error: AuthError: Invalid authentication details "
My piece of code:

from redmine import Redmine

conn = Redmine('https://url', username='****', password='****', requests={'verify': False})
project = conn.project.get('pivo')
print list(project)

output:

%run "/Users/ivokoga/Documents/projetos-python/usuario_redmine/cptecsvnusers.py"
/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/requests/packages/urllib3/connectionpool.py:768: InsecureRequestWarning: Unverified HTTPS request is being made. Adding certificate verification is strongly advised.

---

AuthError Traceback (most recent call last)
/Users/ivokoga/Documents/projetos-python/usuario_redmine/cptecsvnusers.py in ()
8
9 conn = Redmine([deleted for privacy], username='*', password='**', requests={'verify': False})
---> 10 project = conn.project.get('pivo')
11 print list(project)

/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/redmine/managers.pyc in get(self, resource_id, *_params)
125 self.params = self.prepare_params(params)
126 self.container = self.resource_class.container_one
--> 127 return self.resource_class(self, self.retrieve()[0])
128
129 def all(self, *_params):

/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/redmine/managers.pyc in retrieve(self, **params)
58 while True:
59 try:
---> 60 response = self.redmine.request('get', self.url, params=dict(self.params, limit=limit, offset=offset))
61 except ResourceNotFoundError:
62 # This is the only place we're checking for ResourceRequirementsError

/Users/ivokoga/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/redmine/init.pyc in request(self, method, url, headers, params, data, raw_response)
128 raise JSONDecodeError
129 elif response.status_code == 401:
--> 130 raise AuthError
131 elif response.status_code == 403:
132 raise ForbiddenError

AuthError: Invalid authentication details

As I can log in with the same username and password in my company's redmine website, I'm confused about where to find the error.

Thanks for your help.

[maxtepkeev]

Are you able to login with your username/password to the following address: [deleted for privacy] ?

[ivokoga]

Hi maxtepkeev,

I realized that I had authentication problems because REST API was not enabled in redmine. It is now enabled and then I could make a key authentication successfully.

Thank you very much! 👍

[maxtepkeev]

Glad you figured it out!