Streamline & clearly define our feedback loop

[fharper]

When to use the GitHub issues, the community Slack, the support email, Twitter, LinkedIn, the forum (GitHub Discussions or in the future, Discourse), private messages...

Once it's decided, we can update the contact page on the website #21 (comment) and move with the Discourse transition #21

[fharper]

blocked by #21

[fharper]

Duplicate of #127

[ferdi05]

process needs to be created. may require assistance from @laurajwilkinson