HTML Email Developer · Quadient Template Specialist · Customer Communications Management
📍 Chicago, IL  |  💼 melissatrimarco.com  |  🔗 linkedin.com/in/melissa-trimarco

I build digital communications that have to work — not just look good in preview, but actually render correctly across every email client, platform, and device your audience uses.

Since 2017 I've been the sole HTML email developer at Computershare Communication Services, building every US email template from scratch across a platform that delivers 550 million communications annually to 10,000+ organizations in regulated financial services, utilities, and wealth management.

My day-to-day spans three disciplines simultaneously:

• HTML Email Development — 40+ original templates, 100+ platform deployments across HTML/text, XML, and Quadient. Full cross-client compliance: Outlook 2010–365, OWA, Gmail, Apple Mail, iOS Mail.
• Quadient Inspire CCM — Implement approved concept designs into the Quadient Inspire Suite for multi-channel transactional document output (print, PDF, digital).
• Microsite Development — Bootstrap and Quadient-built shareholder voting microsites for annual proxy season, supporting 75M+ global investor records.

The hardest part of this work is always Outlook rendering. I serve as the primary cross-client rendering consultant for concept designers — figuring out what will and won't render before anything goes to production.

Email          HTML5 · CSS3 · Responsive Email · VML · MSO Conditionals
               Outlook 2010–365 · OWA · Gmail · Apple Mail · iOS Mail · XML

CCM / Quadient Quadient Inspire Suite · Style Definitions · XSL
               Multi-Output Delivery · Transactional Document Design

Web            Bootstrap · Microsite Development · JavaScript · Front-End Dev

Tools          Litmus · Adobe InDesign · JSX Scripting · CMYK Color Systems

Email Ops      SPF · DKIM · DMARC · Email Deliverability · Gmail Compliance

Platforms      Salesforce Marketing Cloud (certification in progress)

Process        Agile/Scrum · Cross-Functional Collaboration

When the Quadient CCM platform wasn't ready for proxy season, I hand-coded 5 Bootstrap shareholder voting microsites from scratch under a compliance-critical deadline. That season achieved record shareholder participation rates. The program is now a permanent annual deliverable produced across Quadient Inspire, Bootstrap, and a legacy internal platform every year.

• 🏢 Full-time at Computershare Communication Services, Bolingbrook IL
• 🌿 Freelance work available through Maple Studio
• 📚 Salesforce Marketing Cloud Email Specialist certification in progress
• 🔍 Open to senior email developer and CCM specialist roles in Chicago financial services

I'm most useful when something is technically complex, deadline-driven, and nobody else has figured it out yet.