Please use the form below, leaving the prefilled data to help us. Thank you.
Page link: pdf-document-generation-troubleshooting
Document link: troubleshooting.md
My Issue/Suggestion
I had a customer who encountered the following error message: "Failed while waiting for page content."
This error message is already documented in this page under 2.1.1, however the reason was different than the ones documented. In my case, the customer didn't configure the module correctly. More specifically, they skipped the step to add the module role User from the DocumentGeneration module to all app user roles (this is Step 3a in https://docs.mendix.com/appstore/modules/document-generation/installation-configuration/#configuration).
Would it be possible to add misconfiguration as a potential reason for this error message?
Please use the form below, leaving the prefilled data to help us. Thank you.
Page link: pdf-document-generation-troubleshooting
Document link: troubleshooting.md
My Issue/Suggestion
I had a customer who encountered the following error message: "Failed while waiting for page content."
This error message is already documented in this page under 2.1.1, however the reason was different than the ones documented. In my case, the customer didn't configure the module correctly. More specifically, they skipped the step to add the module role User from the DocumentGeneration module to all app user roles (this is Step 3a in https://docs.mendix.com/appstore/modules/document-generation/installation-configuration/#configuration).
Would it be possible to add misconfiguration as a potential reason for this error message?