Error to remove files with Azure Storage Explorer

[ngallard]

{
  "name": "StorageError",
  "message": "This request is not authorized to perform this operation using this permission.\nRequestId:cb884691-101e-008f-5d77-b8c964000000\nTime:2019-01-30T08:38:10.2327255Z",
  "stack": "StorageError: This request is not authorized to perform this operation using this permission.\nRequestId:cb884691-101e-008f-5d77-b8c964000000\nTime:2019-01-30T08:38:10.2327255Z\n    at Function.StorageServiceClient._normalizeError (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\azure-storage\\lib\\common\\services\\storageserviceclient.js:1198:23)\n    at Object.StorageServiceClient._processResponse (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\azure-storage\\lib\\common\\services\\storageserviceclient.js:744:50)\n    at Request.processResponseCallback [as _callback] (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\azure-storage\\lib\\common\\services\\storageserviceclient.js:317:37)\n    at Request.self.callback (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\request\\request.js:185:22)\n    at emitTwo (events.js:126:13)\n    at Request.emit (events.js:214:7)\n    at Request.<anonymous> (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\request\\request.js:1157:10)\n    at emitOne (events.js:116:13)\n    at Request.emit (events.js:211:7)\n    at IncomingMessage.<anonymous> (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\request\\request.js:1079:12)",
  "code": "AuthorizationPermissionMismatch",
  "statusCode": 403,
  "requestId": "cb884691-101e-008f-5d77-b8c964000000"
}

[v-xuanzh]

Hi @ngallard Is it an attached account using SAS connection string? Looks like you do not have write permission for this destination file.

[ngallard]

Goor morning, Thanks for your answer. Actually, i do not have any knowledge in Azure Storage Explorer. I needed to import pst files into Azure, to be able to import them in Office 365. When the import process is finished, I have now to remove those pst files from azure. So, a consultant told us to do it with Azure explore, but is seems I am not able to remove those files. So, how can I process? Thanks for your feedback, Nicolas

[v-xuanzh]

@jinglouMSFT @craxal @MRayermannMSFT Could you guys help to take a look?

[craxal]

@ngallard, sounds related to #357 and #966. I assume you received a SAS token or URL from Office 365? Can you share that with us here, please? Be sure to remove the sig part of the SAS token.

To speed up the process, please follow our bug template to provide us important information, including the Storage Explorer version you're using, OS, architecture, and steps followed to reproduce the error.

[craxal]

Closing bug due to inactivity. If you still see this bug, please let us know along with providing relevant info, and we can reactivate.

[andymdpage]

Hi All I am having the same issue trying to delete pst files I have uploaded and imported to Office 365 e-mail.
The account I logged on to to do the import is a global admin ? am is missing some other group that is stopping me from removing pst's ?

This is the token minus the sig part
https://8af1592cdd484dcdb46de7b.blob.core.windows.net/ingestiondata?sv=2015-04-05&sr=c&si=IngestionSasForAzCopy201902211641534987

StorageError.txt

{
  "name": "StorageError",
  "message": "This request is not authorized to perform this operation using this permission.\nRequestId:b9701d5a-001e-00a5-6fd7-ee01ff000000\nTime:2019-04-09T13:25:18.4712273Z",
  "stack": "StorageError: This request is not authorized to perform this operation using this permission.\nRequestId:b9701d5a-001e-00a5-6fd7-ee01ff000000\nTime:2019-04-09T13:25:18.4712273Z\n    at Function.StorageServiceClient._normalizeError (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\azure-storage\\lib\\common\\services\\storageserviceclient.js:1198:23)\n    at Object.StorageServiceClient._processResponse (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\azure-storage\\lib\\common\\services\\storageserviceclient.js:744:50)\n    at Request.processResponseCallback [as _callback] (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\azure-storage\\lib\\common\\services\\storageserviceclient.js:317:37)\n    at Request.self.callback (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\request\\request.js:185:22)\n    at emitTwo (events.js:126:13)\n    at Request.emit (events.js:214:7)\n    at Request.<anonymous> (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\request\\request.js:1157:10)\n    at emitOne (events.js:116:13)\n    at Request.emit (events.js:211:7)\n    at IncomingMessage.<anonymous> (C:\\Program Files (x86)\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\request\\request.js:1079:12)",
  "code": "AuthorizationPermissionMismatch",
  "statusCode": 403,
  "requestId": "b9701d5a-001e-00a5-6fd7-ee01ff000000"
}

Andy

[craxal]

@andymdpage The error suggests you don't have permission to delete the blob from the container. Unfortunately, it's not apparent from the SAS alone what permissions you actually have, since it is purely based on an access policy (the "si" property in the URI). You may need to contact someone from Office 365 to find out what permissions "IngestionSasForAzCopy" has.

[andymdpage]

Hi craxal Thanks for the advice I have logged a call with the Azure Office 365 support portal.
Andy