Timeout Error When Retrieving Available Assets for Sentinel-2 Data

[Ethan-Chen421]

Hello,

I'm encountering an issue while trying to search for Sentinel-2 data using the pystac_client library and attempting to retrieve the available assets. I receive the following error:pystac_client.exceptions.APIError: The request exceeded the maximum allowed time, please try again. If the issue persists, please contact planetarycomputer@microsoft.com.This occurs when querying Sentinel-2 data within certain spatiotemporal bounds. I've already tried reducing the spatial extent and time range of the query, but the issue persists.

Are there any recommendations for optimizing queries for Sentinel-2 data on the Planetary Computer STAC API? Or is there currently a known backend issue that might be causing this timeout?

Thanks in advance for any help or guidance!

Best regards,

[paololucchino]

I am experiencing the same issue: frequent Timeout to calls to load data from the Planetary Computer STAC API.

To work around this, I am prefixing my scripts with nohup, but now am getting extremely long loading times.

For example, loading LANDSAT red band for a cube like this: <xarray.DataArray 'red' (time: 162, y: 572, x: 704)> Size: 522MB, took ~7.5mins (compared to ~1min normally)

This long load time is not due to slower internet connection. Analysing network I/O shows the network is largely idle until in eventually loads data.

[TaylorCorbett]

Apologies that you ran into these issues. We have recently experienced a significant increase in the number of requests to our STAC API. As a result, a number of queries exceeded our timeout limit of 30 seconds. The issue appears to be mitigated now from our side. Can you re-try your query to see if the issue is resolved?