System Exception POST to Bot failed: POST to the bot's endpoint failed with HTTP status 500 POST to the bot's endpoint failed with HTTP status 500

[CalvinFengDatacom]

I think I got the same issue with @hardikp81 #3199 while user send a message to bot, then Web App throws an exception which indicates an error occurred in the response Message from Bot endpoint: https://botname.azurewebsites.net/api/messages

Bot Info

• SDK Platform: C#
• SDK Version: 3.15.2.2
• Active Channels: Direct Line
• Deployment Environment: Azure App Service

Issue Description

Bot service throws the exception when user send the message to bot. Microsoft.Bot.ChannelConnector fails to send the message to Bot. Please find the exception below:

Microsoft.Bot.Schema.BotException:
at Microsoft.Bot.ChannelConnector.BotAPI+d__30.MoveNext (Microsoft.Bot.ChannelConnector, Version=3.2.2.1, Culture=neutral, PublicKeyToken=null)
Inner exception System.Exception handled at Microsoft.Bot.ChannelConnector.BotAPI+d__30.MoveNext:
at Microsoft.Bot.ChannelConnector.BotAPI+d__30.MoveNext (Microsoft.Bot.ChannelConnector, Version=3.2.2.1, Culture=neutral, PublicKeyToken=null)

[jwiley84]

There are a number of things that can cause a HTTP 500 error. Can you post your RootDialog.cs and MessageController.cs, please.

[CalvinFengDatacom]

@jwiley84 Thanks you! 👍 I got the solution from my colleague, I will close this issue soon. If I got the issue again, then I will reopen it.

[jignesh84]

What was your solution Can you please post details if possible?

[fkatada]

I am also getting the same error if possible I would like to have some details on the solution?

[jignesh84]

Are you receiving message on bot endpoint? I would log requests and response on bot side to see if message is even reacting to bot.

On Mon, Jul 16, 2018 at 9:39 PM frank ***@***.***> wrote: I am also getting the same error if possible I would like to have some details on the solution? — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#4822 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AbWhNsCUL4mempLjPSehARQ_Qc0ri7tcks5uHUBNgaJpZM4VBt0c> .

-- Thanks, Jignesh Patel