Bot should not close issues without human input

[verdverm]

#260436 (comment)

The bots are not up to the task of determining if it should be closed. The guidelines are too rigid for how feedback from Copilot in VS Code populates the issue.

This is terrible experience for the user and so many missed bugs and feature ideas on your end.

Please keep humanity in this process

[vs-code-engineering]

Thanks for creating this issue! We figured it's missing some basic information or in some other way doesn't follow our issue reporting guidelines. Please take the time to review these and update the issue.

For Copilot Issues, be sure to visit our Copilot-specific guidelines page for details on the necessary information.

Happy Coding!

[RedCMD]

a mod prob already saw your report and noticed you hadn't provided the requested info
and thus waited for you

[verdverm]

Not a human, we can see the bot is closing issues in the history of the issue

[RedCMD]

yes because you failed to give the required info
VSCode version
copilot version
etc etc

you were given an entire week to do so
it could be argued that that's too short
maybe 2weeks would be better

[verdverm]

It does the same thing regardless if that information is provided. The bot will do it here too. Notice how the messages are the same here and there

Go look at more closed issues, it's the same thing going on

[iwangbowen]

They don't respect us

[sbatten]

Hi @verdverm I understand that issues being closed, especially by a bot is frustrating. The project has a lot of issues generated per day by real folks with real issues. In order for our engineers to stay afloat, we leverage automation to prune the issues and keep things manageable. That can sometimes lead to mistakenly closing issues. However, in the cited example, @RedCMD is correct that more information was needed and our automation gives one week for a reply from non-team members. If more information is given, the automation will start pinging the team member assigned to the issues to follow up rather than closing.

It does the same thing regardless of whether that information is provided. The bot will do it here too. Notice how the messages are the same here and there

Note in this issue that I am commenting on, the automation has removed the info-needed label because you engaged with the issue after the label was added.