Copilot not working

[diekolola-code]

Type: Bug

Chat took too long to get ready. Please ensure you are signed in to GitHub and that the extension GitHub.copilot-chat is installed and enabled.

Extension version: 0.35.1
VS Code version: Code 1.107.1 (994fd12, 2025-12-17T14:15:14.850Z)
OS version: Windows_NT x64 10.0.22621
Modes:

System Info

Item	Value
CPUs	Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (4 x 2195)
GPU Status	2d_canvas: enabled direct_rendering_display_compositor: disabled_off_ok gpu_compositing: enabled multiple_raster_threads: enabled_on opengl: enabled_on rasterization: enabled raw_draw: disabled_off_ok skia_graphite: disabled_off trees_in_viz: disabled_off video_decode: enabled video_encode: enabled webgl: enabled webgl2: enabled webgpu: enabled webnn: disabled_off
Load (avg)	undefined
Memory (System)	11.70GB (5.04GB free)
Process Argv	--crash-reporter-id 74a3e7f3-de31-4106-9973-dca60bed199c
Screen Reader	no
VM	0%

A/B Experiments

vsliv368:30146709
binariesv615:30325510
nativeloc1:31344060
dwcopilot:31170013
bajee813:31263137
dwoutputs:31242946
copilot_t_ci:31333650
e5gg6876:31282496
pythonrdcb7:31342333
6518g693:31436602
aj953862:31281341
4f60g487:31327383
nes-set-on:31351930
6abeh943:31336334
envsdeactivate2:31353495
cloudbuttont:31379625
todos-1:31405332
3efgi100_wstrepl:31403338
trigger-command-fix:31379601
use-responses-api:31390855
je187915:31407605
3i15c187:31428712
ec5jj548:31422691
terminalsuggestenabled:31431119
cmp-ext-treat:31426748
cp_cls_t_966_ss:31435506
copilot6169-t2000-control:31431385
c0683394:31419495
478ah919:31426797
ge8j1254_inline_auto_hint_haiku:31427726
a5gib710:31434435
38bie571_auto:31426784
request_with_suggest:31435827
rename_enabled:31436409
7a04d226_do_not_restore_last_panel_session:31434268
anthropic_thinking_t:31432745
4g4b7572_control_gpt_5_mini:31434516
h0hdh950:31428394
cp_cls_c_1081:31433293
copilot-nes-callisto-trt:31434412

[TylerLeonhardt]

Can you follow these steps so that we can get more information on what's going on?

Enable trace logging

• Open the Command Palette (cmd/ctrl+shift+p)
• Run the Developer: Set Log Level... command
• To the right of Trace, click the double check mark button. ✔️ ✔️ (enables trace logging as the default)

Now wait for the issue to happen or trigger it...

Getting the logs

• Open the Command Palette again (cmd/ctrl+shift+p)
• Run the Output: Show Output Channels... command
• Choose GitHub Authentication
• Copy and paste the contents of what opens in the panel in this issue (if the contents is too large, you may need to upload it as a file)

Do these steps again for these other output channels:

• GitHub Copilot Chat
• Window <--- VERY IMPORTANT

Reverting trace logging (optional)

When we're done here, to revert the log level back to the default:

• Open the Command Palette
• Run the Developer: Set Log Level... command
• To the right of Info, click the double check mark button. ✔️ ✔️ (to set the default back to info)

[TylerLeonhardt]

cc @bpasero @roblourens

[vs-code-engineering]

This issue has been closed as it has been labeled with info-needed and has not received the additional information that was requested from the issue author. It has been labeled as info-needed for 7 days.