Payment made but I am still on free plan

[TimNape]

Type: Bug

Hi

I have made payment for Copilot and am on PRO, however even after logginout and in - I am still on the free tier

VS Code version: Code 1.118.1 (034f571, 2026-04-29T17:36:44+03:00)
OS version: Windows_NT x64 10.0.26200
Modes:

Logs

Debug: [CopilotCLI] Found 1 JSONL sessions and 0 legacy sessions
Info: [CopilotCLIChatSessionContentProvider] listSessions took 9.963999999687076ms
Debug: [Power] CPU speed limit changed: 27% (throttled)
Debug: [context keys] Window state change. Needs offline check: false, active: true, focused: true.
Trace: [NES][Triggerer][onDidChangeTextEditorSelection][editorSwitch] Return: document switch didn't happen
Trace: [NES][Triggerer][onDidChangeTextEditorSelection] Return: document not tracked - does not have recent changes
Trace: RemoteEmbeddingsComputer::computeEmbeddings started
Trace: RemoteEmbeddingsComputer::computeEmbeddings success. Elapsed 471.8489000000991
Debug: Related Information: Remote similarly request took 472ms
Debug: Related Information: Successfully Calculated, returning 474ms
Debug: copilotCloudSessionsProvider#clearCaches: clearing all cloud agent caches
Debug: copilotCloudSessionsProvider#provideChatSessionItems: repoIds=[{"org":"TimNape","repo":"pragmaonce-infrastructure","host":"github.com"}], isAgentSessionsWorkspace=false
Trace: copilotCloudSessionsProvider#provideChatSessionProviderOptions Start
Debug: [getAllSessions] Fetching sessions for nwo=TimNape/pragmaonce-infrastructure, open=true
Debug: [getAllSessions] Got 0 sessions for nwo=TimNape/pragmaonce-infrastructure
Debug: copilotCloudSessionsProvider#provideChatSessionItems: fetched 0 sessions
Debug: copilotCloudSessionsProvider#provideChatSessionItems: resolved 0/0 PRs from global IDs
Debug: copilotCloudSessionsProvider#provideChatSessionItems: returning 0 sessions (0 filtered out)
Trace: copilotCloudSessionsProvider#checkCCAEnabled: fetched CCA enabled status for TimNape/pragmaonce-infrastructure: false
Trace: copilotCloudSessionsProvider#provideChatSessionProviderOptions: CCA disabled for TimNape/pragmaonce-infrastructure, statusCode: 403
Trace: RemoteEmbeddingsComputer::computeEmbeddings started
Trace: RemoteEmbeddingsComputer::computeEmbeddings success. Elapsed 302.8770999996923
Debug: Related Information: Remote similarly request took 303ms
Debug: Related Information: Successfully Calculated, returning 304ms
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [CopilotCLI] [DIFF] getActiveDiffByTab: tab is not a diff tab
Trace: [GitServiceImpl][doOpenRepository] Active repository: {"_repo":{"rootUri":{"$mid":1,"fsPath":"c:\\dev\\pragma-once\\pragmaonce-infrastructure","_sep":1,"external":"file:///c%3A/dev/pragma-once/pragmaonce-infrastructure","path":"/c:/dev/pragma-once/pragmaonce-infrastructure","scheme":"file"},"inputBox":{},"kind":"repository","state":{},"ui":{},"isUsingVirtualFileSystem":false},"rootUri":{"$mid":1,"fsPath":"c:\\dev\\pragma-once\\pragmaonce-infrastructure","_sep":1,"external":"file:///c%3A/dev/pragma-once/pragmaonce-infrastructure","path":"/c:/dev/pragma-once/pragmaonce-infrastructure","scheme":"file"},"kind":"repository","isUsingVirtualFileSystem":false,"headBranchName":"main","headCommitHash":"42a5207f800ad415f01069d70fc41b8da49077c1","headIncomingChanges":0,"headOutgoingChanges":0,"upstreamBranchName":"main","upstreamRemote":"origin","isRebasing":true,"remotes":["origin"],"remoteFetchUrls":["https://github.com/TimNape/pragmaonce-infrastructure.git"],"worktrees":[{"name":"pragmaonce-infrastructure","path":"c:\\dev\\pragma-once\\pragmaonce-infrastructure","ref":"refs/heads/main","detached":false,"main":true}],"changes":{"mergeChanges":[],"indexChanges":[],"workingTree":[],"untrackedChanges":[]},"_onDidChangeSignal":{"_observers":{},"debugName":"Observable Signal From Event"},"headBranchNameObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"headCommitHashObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"upstreamBranchNameObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"upstreamRemoteObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"isRebasingObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"_checkIsIgnored":{"_waitingTimeMs":1000,"_queue":[],"_timeout":null},"_isIgnored":{"_map":{},"_map2":{}}}
Trace: [GitServiceImpl][doOpenRepository] Active repository: {"_repo":{"rootUri":{"$mid":1,"fsPath":"c:\\dev\\pragma-once\\pragmaonce-infrastructure","_sep":1,"external":"file:///c%3A/dev/pragma-once/pragmaonce-infrastructure","path":"/c:/dev/pragma-once/pragmaonce-infrastructure","scheme":"file"},"inputBox":{},"kind":"repository","state":{},"ui":{},"isUsingVirtualFileSystem":false},"rootUri":{"$mid":1,"fsPath":"c:\\dev\\pragma-once\\pragmaonce-infrastructure","_sep":1,"external":"file:///c%3A/dev/pragma-once/pragmaonce-infrastructure","path":"/c:/dev/pragma-once/pragmaonce-infrastructure","scheme":"file"},"kind":"repository","isUsingVirtualFileSystem":false,"headBranchName":"main","headCommitHash":"42a5207f800ad415f01069d70fc41b8da49077c1","headIncomingChanges":0,"headOutgoingChanges":0,"upstreamBranchName":"main","upstreamRemote":"origin","isRebasing":true,"remotes":["origin"],"remoteFetchUrls":["https://github.com/TimNape/pragmaonce-infrastructure.git"],"worktrees":[{"name":"pragmaonce-infrastructure","path":"c:\\dev\\pragma-once\\pragmaonce-infrastructure","ref":"refs/heads/main","detached":false,"main":true}],"changes":{"mergeChanges":[],"indexChanges":[],"workingTree":[],"untrackedChanges":[]},"_onDidChangeSignal":{"_observers":{},"debugName":"Observable Signal From Event"},"headBranchNameObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"headCommitHashObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"upstreamBranchNameObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"upstreamRemoteObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"isRebasingObs":{"_observers":{},"_debugNameData":{},"_state":0,"_updateCount":0,"_dependencies":{},"_dependenciesToBeRemoved":{},"_isUpdating":false,"_isComputing":false,"_didReportChange":false,"_isInBeforeUpdate":false,"_isReaderValid":false,"_removedObserverToCallEndUpdateOn":null},"_checkIsIgnored":{"_waitingTimeMs":1000,"_queue":[],"_timeout":null},"_isIgnored":{"_map":{},"_map2":{}}}
Trace: RemoteEmbeddingsComputer::computeEmbeddings started
Trace: RemoteEmbeddingsComputer::computeEmbeddings success. Elapsed 356.4136000000872
Debug: Related Information: Remote similarly request took 356ms
Debug: Related Information: Successfully Calculated, returning 360ms
Trace: RemoteEmbeddingsComputer::computeEmbeddings started
Trace: RemoteEmbeddingsComputer::computeEmbeddings success. Elapsed 319.45189999975264
Debug: Related Information: Remote similarly request took 320ms
Debug: Related Information: Successfully Calculated, returning 321ms

Request IDs

System Info

Item	Value
CPUs	13th Gen Intel(R) Core(TM) i9-13950HX (32 x 2419)
GPU Status	2d_canvas: enabled GPU0: VENDOR= 0x8086, DEVICE=0xa788 [Intel(R) UHD Graphics], DRIVER_VENDOR=Intel, DRIVER_VERSION=32.0.101.7084 ACTIVE GPU1: VENDOR= 0x10de, DEVICE=0x28b8 [NVIDIA RTX 2000 Ada Generation Laptop GPU], DRIVER_VERSION=32.0.15.9571 GPU2: VENDOR= 0x1414, DEVICE=0x008c [Microsoft Basic Render Driver], DRIVER_VERSION=10.0.26100.8328 Machine model name: Machine model version: direct_rendering_display_compositor: disabled_off_ok gpu_compositing: enabled multiple_raster_threads: enabled_on opengl: enabled_on rasterization: enabled raw_draw: disabled_off_ok skia_graphite: disabled_off trees_in_viz: disabled_off video_decode: enabled video_encode: enabled webgl: enabled webgl2: enabled webgpu: enabled webnn: disabled_off
Load (avg)	undefined
Memory (System)	31.66GB (9.33GB free)
Process Argv	--crash-reporter-id d95ad96d-53d2-451d-84e3-a8a870e6ab65
Screen Reader	no
VM	0%

Extensions (9)

Extension	Author (truncated)	Version
continue	Con	1.2.22
vscode-github-actions	git	0.31.5
vscode-containers	ms-	2.4.3
debugpy	ms-	2026.6.0
python	ms-	2026.4.0
vscode-pylance	ms-	2026.2.1
vscode-python-envs	ms-	1.28.0
remote-containers	ms-	0.457.0
powershell	ms-	2025.4.0

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[vs-code-engineering]

Please look at the following meta issue: #252230. Please refer to that issue for updates and discussions. Feel free to open a new issue if you think this is a different problem.