HP Laptop Model 15s-fq5023nl touchpad not found

[morphmex]

Good morning, it's 5:46 am here, for the touchpad I tried to upgrade to the latest kernel but it still doesn't work.
``mex@mex-hplaptop ~ $ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 1e7d:2d00 ROCCAT ROCCAT Kain 100
Bus 001 Device 003: ID 30c9:0064 Luxvisions Innotech Limited HP TrueVision HD Camera
Bus 001 Device 004: ID 04f3:0c00 Elan Microelectronics Corp. ELAN:ARM-M4
Bus 001 Device 005: ID 0bda:b00c Realtek Semiconductor Corp. Bluetooth Radio
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
mex@mex-hplaptop ~ $ lspci
00:00.0 Host bridge: Intel Corporation Alder Lake-U15 Host and DRAM Controller (rev 04)
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] (rev 0c)
00:04.0 Signal processing controller: Intel Corporation Alder Lake Innovation Platform Framework Processor Participant (rev 04)
00:08.0 System peripheral: Intel Corporation 12th Gen Core Processor Gaussian & Neural Accelerator (rev 04)
00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI Host Controller (rev 01)
00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #0 (rev 01)
00:15.1 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #1 (rev 01)
00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation Alder Lake PCH-P PCI Express Root Port #9 (rev 01)
00:1d.0 PCI bridge: Intel Corporation Alder Lake PCI Express Root Port #9 (rev 01)
00:1f.0 ISA bridge: Intel Corporation Alder Lake PCH eSPI Controller (rev 01)
00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01)
00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI Controller (rev 01)
01:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822CE 802.11ac PCIe Wireless Network Adapter
02:00.0 Non-Volatile memory controller: Kingston Technology Company, Inc. OM8SBP NVMe PCIe SSD (DRAM-less) (rev 03)
mex@mex-hplaptop ~ $ uname -a
Linux mex-hplaptop 6.17.1-mocaccino #6.17.1-Mocaccino SMP PREEMPT_DYNAMIC Tue Oct 7 08:22:14 UTC 20 x86_64 12th Gen Intel(R) Core(TM) i7-1255U GenuineIntel GNU/Linux
mex@mex-hplaptop ~ $

``https://ibb.co/84zvvw3R

[joostruis]

After a fresh reboot can you collect the output of "dmesg" and perhaps also "journalctl -b"

you can run the commands on a shell, as root, and collect the output in a textfile.

dmesg >> dmesg.txt

[morphmex]

I hope it goes well.

dmesg.txt

journalctl.txt

[joostruis]

I checked our kernel config and all should be set for this device.
So we can try some things here.

Run:

sudo lsmod | grep hid

and ensure these are listed (even if not all loaded):

i2c_hid_acpi
i2c_hid
hid_multitouch
hid_generic

If they aren’t loaded, try:

sudo modprobe i2c_hid_acpi
sudo modprobe hid_multitouch

Then check dmesg again to see if the Elan device initializes.

sudo dmesg | grep -iE 'i2c|elan|hid'

====== Maybe it is an ACPI (power management) problem ======

Many Alder Lake HP laptops (15s, 255, Pavilion, etc.) have ACPI quirks where the touchpad isn’t exposed until a kernel quirk activates the HID over I²C bridge.
If you see this in dmesg:

hid: can't find HID device
i2c_hid_acpi i2c-ELANXXXX: failed to reset device

then it’s the same case.

A common workaround is adding a kernel parameter:

i2c_hid.acpi_force_table=1

You can add this parameter in /etc/default/grub to the GRUB_CMDLINE_LINUX_DEFAULT= paramaters.
Then obviously run:

sudo grub-mkconfig -o /boot/grub/grub.cfg

[morphmex]

hid_multitouch not found

mex@mex-hplaptop ~ $ sudo lsmod | grep hid
Password:
hid_generic 12288 0
intel_hid 24576 0
sparse_keymap 12288 1 intel_hid
i2c_hid_acpi 12288 0
i2c_hid 36864 1 i2c_hid_acpi
drm 618496 31 gpu_sched,i2c_hid,drm_kms_helper,drm_exec,drm_gpuvm,drm_suballoc_helper,drm_display_helper,drm_buddy,drm_ttm_helper,drm_client_lib,xe,i915,ttm
mex@mex-hplaptop ~ $ sudo modprobe i2c_hid_acpi
mex@mex-hplaptop ~ $ sudo modprobe hid_multitouch
mex@mex-hplaptop ~ $ sudo dmesg | grep -iE 'i2c|elan|hid'
[ 0.765286] hid: raw HID events driver (C) Jiri Kosina
[ 0.765487] usbcore: registered new interface driver usbhid
[ 0.765488] usbhid: USB HID core driver
[ 2.004024] usb 1-7: Product: ELAN:ARM-M4
[ 2.004026] usb 1-7: Manufacturer: ELAN
[ 2.015823] input: Intel HID events as /devices/platform/INTC1070:00/input/input5
[ 2.018913] intel-hid INTC1070:00: platform supports 5 button array
[ 2.019801] input: Intel HID 5 button array as /devices/platform/INTC1070:00/input/input6
[ 2.066685] i2c i2c-16: Successfully instantiated SPD at 0x50
[ 15.032068] hid-generic 0003:046D:C05A.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech USB Optical Mouse] on usb-0000:00:14.0-2/input0

[joostruis]

I think you are close to figuring out what the problem is. All the pieces of evidence are collected in this topic. Now you have to investigate further. Perhaps somebody else can help.

[morphmex]

I add one more thing, to be safe I started redcore linux from usb and the touchpad works regularly, this way we are sure that there are no problems with the laptop.

[joostruis]

While running Red Core could you collect and share this info:

zcat /proc/config.gz | grep HID >> HID.txt
zcat /proc/config.gz | grep I2C_HID >> I2C_HID.txt
lsmod | grep hid
dmesg | grep -iE 'elan|i2c|hid'

Then perhaps I can compare with our kernel config and see if that reveals a difference.

Also we could check what firmware is used in Red Core Linux:
lsmod | tail -n +2 | cut -f 1 -d ' ' | xargs modinfo -F firmware

[morphmex]

Okay, here at Leghorn Italy it's 3:24 PM and I'm at work. Tomorrow morning I'll attach a file to what you asked for. Thank you so much and have a great day.

[morphmex]

HID.txt
I2C_HID.txt
lsmod | grep hid.txt
lsmod | tail -n +2 | cut -f 1 -d ' ' | xargs modinfo -F firmware.txt
dmesg | grep -iE 'elan|i2c|hid'.txt

[msdobrescu]

In order to be loaded, some of those modules may need to be added to a config in /etc/modules-load.d/.

[morphmex]

Good morning everyone, I just saw that you released mocaccinoos 25.11. I immediately booted the ISO from a USB stick, but the touchpad isn't detected on my laptop. I have Gentoo installed on my laptop using the binary packages and kernel.bin... I don't feel like waiting for long compilations. The touchpad is detected without any problems.

[joostruis]

The reason it works on Gentoo and Redcore is perhaps that they apply a patch-set to the kernel and we don't.

https://dev.gentoo.org/~alicef/genpatches/trunk/6.12/

I'm not sure yet if we want to apply these patches. Maybe we should.

[morphmex]

Good morning everyone, it's the end of the year and I wanted to thank you for the wonderful work you're doing. Mocaccinoos is a beautiful, stable operating system that's easy to manage and maintain. I was hoping that version 2512 would have fixed the aforementioned touchpad issue, but that's not the case. I wish you all happy holidays, and let's hope for a 2026 that brings serenity and peace to this conflict-torn world.

[01fiore]

Hi Sabayonero, to get even closer to solving the problem live, try an XFCE ISO. If the touchpad works with XFCE, the issue comes from the KDE desktop. If it doesn’t work, the issue is with the kernel.

[morphmex]

Hi Fiore del male, we've known each other since the Sabayonmania forum days... Ok I'll try, thanks for the advice.
Ciao Fiore del male, noi ci conosciamo dai tempi del forum Sabayonmania... Ok provo, grazie per il consiglio.

[morphmex]

Good morning everyone, mocaccinoos is a wonderful distribution that allows you to use Linux without many problems. My main system, after many years, is Gentoo, with binary packages and sources that can be compiled as needed. Unfortunately, I still have the touchpad problem with my laptop. I think it's a problem for all laptop users, and I hope it gets resolved sooner or later. I don't know how mocaccino works, and I wouldn't know where to start. Anyway, touchpad aside, congratulations on the work you do. Have a good Sunday.

[joostruis]

Did you install using UEFI or legacy BIOS? I recently noted that, for a different Linux project I volunteer for, it is mandatory to install using UEFI in order for the Touchpad to work for some laptops.

[morphmex]

Hi joostruis, I installed mocaccinoos using uefi.

[joostruis]

Have you tried this:

sudo modprobe -r i2c_hid_acpi && sudo modprobe i2c_hid_acpi