Rather than sending a new message id everytime a new thread has been closed and new log has been posted, how about just edit an existing customized msg ID, this way we dont need alot of scrolling to find the relevent logs. makes it condensed and easier to find especially if you dont remember the recpients name
I know theres characters limit 2k but bot can detect the limit and just ask you to add a new msg ID for continunation of the first msg ID