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Email Forwarding
Some users receive shipping notifications at a different email address than the one they monitor with this integration — for example, a shared family inbox, a business address, or a catch-all alias. The integration supports two approaches.
You need forwarding configuration if:
- Amazon notifications go to a different email address (e.g. a spouse's account) and you forward them to your monitored inbox.
- You use a forwarding service (e.g. SimpleLogin, AnonAddy, iCloud Hide My Email) that delivers mail from multiple original senders into a single inbox.
- You want to monitor a shared inbox for packages across multiple email accounts.
Some email forwarding services preserve the original sender address in a custom email header rather than in the From: field. When this header is available, the integration matches emails by their original sender, which is more reliable.
Common header names:
X-Forwarded-ToX-Original-ToDelivered-ToX-SimpleLogin-Original-From
Check your forwarding service's documentation or inspect a forwarded email's raw headers to find the correct header name.
Configuration:
In the integration's Step 2 options, set Forwarding Header to the header name your forwarding service uses (e.g. X-Forwarded-To). Leave the Amazon forwarded email addresses field blank — in header mode, the integration searches for the shipper's original address inside the header value automatically.
If your forwarding service does not preserve the original sender in a header, the integration can expand the search to also match emails that arrived at any of your specified forwarding addresses.
Configuration:
Leave the Forwarding Header field blank (or set to (none)). Enter the original email addresses in the Amazon forwarded email addresses field, separated by commas.
| Situation | Recommended option |
|---|---|
| Forwarding service adds a custom header with the original sender address | Header Mode |
| Simple manual forwarding (e.g. Gmail "forward to") | Address List Mode |
| Unsure | Inspect a forwarded email's raw headers first |