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Email Forwarding

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Colin Haven edited this page May 25, 2026 · 2 revisions

Email Forwarding

Some users receive shipping notifications at a different email address than the one they monitor with this integration — for example, a shared family inbox, a business address, or a catch-all alias. The integration supports two approaches.

When do you need this?

You need forwarding configuration if:

  • Amazon notifications go to a different email address (e.g. a spouse's account) and you forward them to your monitored inbox.
  • You use a forwarding service (e.g. SimpleLogin, AnonAddy, iCloud Hide My Email) that delivers mail from multiple original senders into a single inbox.
  • You want to monitor a shared inbox for packages across multiple email accounts.

Option 1: Forwarding Header Mode

Some email forwarding services preserve the original sender address in a custom email header rather than in the From: field. When this header is available, the integration matches emails by their original sender, which is more reliable.

Common header names:

  • X-Forwarded-To
  • X-Original-To
  • Delivered-To
  • X-Forwarded-For

Check your forwarding service's documentation or inspect a forwarded email's raw headers to find the correct header name.

Configuration:

In the integration's Step 2 options, set Forwarding Header to the header name your forwarding service uses (e.g. X-Forwarded-To). Leave the Amazon forwarded email addresses field blank — in header mode, the integration searches for the shipper's original address inside the header value automatically.

Option 2: Address List Mode

If your forwarding service does not preserve the original sender in a header, the integration can expand the search to also match emails that arrived at any of your specified forwarding addresses.

Configuration:

Leave the Forwarding Header field blank (or set to (none)). Enter the original email addresses in the Amazon forwarded email addresses field, separated by commas.

Which option to use?

Situation Recommended option
Forwarding service adds a custom header with the original sender address Header Mode
Simple manual forwarding (e.g. Gmail "forward to") Address List Mode
Unsure Inspect a forwarded email's raw headers first

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