Preconditions
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Steps to reproduce
Steps to reproduce the behavior:
- Go to the product solutions page for a product that doesn't have AAQ enabled in a non en-US locale but it has AAQ enabled for the en-US locale (example: https://support.allizom.org/ro/questions/new/firefox)
Expected behavior
The "Ask a Question" CTA is displayed which should redirect the non en-US locale users to the get-community-support kb article.
Actual behavior
The "Ask a Question" CTA is not displayed.
Desktop:
- OS: Windows 11
- Browser: Firefox
Additional context
This issue is reproducible in stage.
We must ensure that the following logic is met:
Show the CTA if:
- The Product has:AAQ enabled in the requested locale or in the en-US one.
- If enabled in requested locale => CTA redirects the user to the contact form in that locale.
- If not enabled in requested locale but enabled in en-US => CTA redirects the user to the get-community-support kb article.
- Zendesk enabled => Redirect the user to the en-US contact form.
Do not show the CTA if:
- The product has:AAQ disabled in the requested locale and also disabled in the en-US one.
- Zendesk disabled