Preconditions
Sign in to SUMO with an admin account.
Steps to reproduce
Steps to reproduce the behavior:
- Go to https://support.allizom.org/admin/products/productsupportconfig/4/change/ (or any other product support configuration admin page)
- Check the
Subscription only checkbox.
- Ensure that no option is selected inside the
Unsubscribed redirect product: dropdown.
- Save the changes.
- Navigate to the https://support.allizom.org/en-US/ page.
- Type a search term inside the search field that is going to return 0 search results.
- Click on the
Mozilla VPN product from the Filter by product section.
- Scroll to the bottom of the page and click on the
Get support button from the Still need help widget.
Expected behavior
The Still need help widget is not displayed since no Unsubscribed redirect product selection was performed in step 3.
Actual behavior
404
Screencasts

Desktop:
- OS: Windows 11
- Browser: Firefox
Additional context
This issue is reproducible in stage.
Preconditions
Sign in to SUMO with an admin account.
Steps to reproduce
Steps to reproduce the behavior:
Subscription onlycheckbox.Unsubscribed redirect product:dropdown.Mozilla VPNproduct from theFilter by productsection.Get supportbutton from theStill need helpwidget.Expected behavior
The
Still need helpwidget is not displayed since no Unsubscribed redirect product selection was performed in step 3.Actual behavior
404
Screencasts

Desktop:
Additional context
This issue is reproducible in
stage.