The aim is to improve use of the Solved the Problem button. We would like solved threads to be marked as such.
Some users do not see the solution button on the right side of an answer and only click helpful => Yes below it. There is also some confusion about how to "unsolve" a thread when a link in an email notification was selected inadvertently. Contributors generally agree that helpful => No does not provide useful information. See: https://support.mozilla.org/forums/contributors/713316
Current appearance
Proposed Change
Move the solution button to the answer-tools section below the reply, and remove the No button. This primarily involves moving a form up a few lines in the code, and removing tags that would give it an inconsistent style.
Attached files
(1) Proposed revised code for https://github.com/mozilla/kitsune/blob/master/kitsune/questions/jinja2/questions/includes/answer.html
answer_html_revised.txt
(2) Code diff for reference (generated on a randomly selected website)
answer_html_diff.pdf
The aim is to improve use of the Solved the Problem button. We would like solved threads to be marked as such.
Some users do not see the solution button on the right side of an answer and only click helpful => Yes below it. There is also some confusion about how to "unsolve" a thread when a link in an email notification was selected inadvertently. Contributors generally agree that helpful => No does not provide useful information. See: https://support.mozilla.org/forums/contributors/713316
Current appearance
Proposed Change
Move the solution button to the answer-tools section below the reply, and remove the No button. This primarily involves moving a form up a few lines in the code, and removing tags that would give it an inconsistent style.
Attached files
(1) Proposed revised code for https://github.com/mozilla/kitsune/blob/master/kitsune/questions/jinja2/questions/includes/answer.html
answer_html_revised.txt
(2) Code diff for reference (generated on a randomly selected website)
answer_html_diff.pdf