Sight

QueueLess v1.2.0 — Initial Public Release

The first stable release of QueueLess — a cloud-native, token-based queue management system built for real organisations.

✨ What's included

Core queue system

• Walk-in token issuance with email notification and tracking link
• Real-time queue state via Firebase Realtime Database — no refresh needed
• Priority token support — flagged tokens served before regular queue
• Token expiry, skip / no-show marking
• Customer-facing token tracking page (/token/:id) with live position, ETA, QR code, WhatsApp share, and browser push notifications
• Confetti + sound alert when your token is called

Admin panel

• Secure JWT-based admin login
• Queue control dashboard — pause, resume, reset, call next, skip tokens
• Multi-service queue support — each service counter managed independently
• AI Auto Mode — ML-predicted call intervals from historical traffic data
• Analytics dashboard with per-hour and per-service traffic heatmap
• Staff management — create, list, and remove staff accounts

Staff portal

• Staff login (username/password or PIN)
• Per-counter queue view with call-next and no-show controls
• Staff presence indicator (online/offline) visible to admin

Public display

• /display — full-screen TV-ready board showing now-serving tokens per service, live clock, and queue counts

Infrastructure

• React 18 + Vite frontend deployed on Vercel
• Node.js + Express backend deployed on Render
• Firebase Realtime Database (Singapore region)
• MongoDB Atlas for analytics persistence
• GitHub Actions CI/CD pipeline
• Firebase Analytics integration

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QueueLess is a cloud-native queue management system. No app installation required — customers use any browser.