Login from the web page takes 4 seconds, why so slow and how to optimize

[robertbob987]

System information

[BEGIN] 2023/4/18 10:31:55

ncp-report

<--! Paste this in GitHub report -->

NextcloudPi diagnostics

NextcloudPi version  v1.51.0
NextcloudPi image    NextcloudPi_docker_01-22-23
OS                   Debian GNU/Linux 11. 5.10.92-v8 (aarch64)
automount            no
USB devices          sda sdb sdc 
datadir              /data/ncdata/data
data in SD           yes
data filesystem      ext2/ext3
data disk usage      11G/27G
rootfs usage         11G/27G
swapfile             none
dbdir                /data/database
Nextcloud check      ok
Nextcloud version    25.0.3.2
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
HPB service          down
Postfix service      up
Internet check       ok
Public IPv4          ***REMOVED SENSITIVE VALUE***
Public IPv6          ***REMOVED SENSITIVE VALUE***
Port 80              closed
Port 443             closed
IP                   ***REMOVED SENSITIVE VALUE***
Gateway              ***REMOVED SENSITIVE VALUE***
Interface            eth0
Certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         no
Uptime               23:42

Nextcloud configuration

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": {
            "0": "localhost",
            "7": "nextcloudpi",
            "5": "nextcloudpi.local",
            "8": "nextcloudpi.lan",
            "3": "79fe295e0bee",
            "11": "123.126.82.7",
            "1": "172.17.0.4",
            "14": "79fe295e0bee",
            "6": "192.168.1.4"
        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "25.0.3.2",
        "overwrite.cli.url": "https:\/\/79fe295e0bee\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "tempdirectory": "\/data\/ncdata\/data\/tmp",
        "mail_smtpmode": "sendmail",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "overwriteprotocol": "https",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "allow_local_remote_servers": true
    }
}

HTTPd logs

[Mon Apr 17 08:50:08.095094 2023] [authz_host:error] [pid 1176:tid 548460863872] [client 192.168.1.15:56013] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Mon Apr 17 08:50:08.096555 2023] [authz_host:error] [pid 1176:tid 548502868352] [client 192.168.1.15:56013] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Mon Apr 17 08:50:08.266114 2023] [authz_host:error] [pid 1176:tid 548502868352] [client 192.168.1.15:56013] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Mon Apr 17 08:50:28.395079 2023] [authz_host:error] [pid 1176:tid 548578435456] [client 192.168.1.15:56013] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Mon Apr 17 08:50:28.435956 2023] [authz_host:error] [pid 1176:tid 548578435456] [client 192.168.1.15:56013] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:16.385116 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:16.815945 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:16.816801 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:17.244400 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:22.932352 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /css/ncp.css failed, reason: unable to get the remote host name, referer: https://192.168.1.4:24443/?app=nc-trusted-domains
[Tue Apr 18 01:46:23.538495 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:23.564835 2023] [authz_host:error] [pid 1098:tid 548570042752] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:23.733748 2023] [authz_host:error] [pid 1098:tid 548570042752] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:23.748081 2023] [authz_host:error] [pid 1098:tid 548528071040] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:41.642647 2023] [authz_host:error] [pid 1098:tid 548528071040] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:42.003436 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:42.064600 2023] [authz_host:error] [pid 1098:tid 548460863872] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:42.086390 2023] [authz_host:error] [pid 1098:tid 548528071040] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:42.087342 2023] [authz_host:error] [pid 1098:tid 548528071040] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Tue Apr 18 01:46:42.521510 2023] [authz_host:error] [pid 1098:tid 548528071040] [client 192.168.1.15:49568] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name

Database logs

tail: cannot open '/var/log/mysql/*.log' for reading: No such file or directory

Nextcloud logs

{"reqId":"ujaZSm14lVIlbWDX3kA1","level":2,"time":"2023-04-18T01:00:03+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"User ncp still has unscanned files after running background scan, background scan might be stopped prematurely","userAgent":"--","version":"25.0.3.2","data":{"app":"files"}}
{"reqId":"Y8azPaEpRZa99tGXe4P9","level":2,"time":"2023-04-18T01:15:03+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"User ncp still has unscanned files after running background scan, background scan might be stopped prematurely","userAgent":"--","version":"25.0.3.2","data":{"app":"files"}}
{"reqId":"txgsKfRvPjBJqYnLBKWt","level":2,"time":"2023-04-18T01:30:03+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"User ncp still has unscanned files after running background scan, background scan might be stopped prematurely","userAgent":"--","version":"25.0.3.2","data":{"app":"files"}}
{"reqId":"xLCqpsx13CoJm4w2yxZD","level":2,"time":"2023-04-18T01:40:04+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"User ncp still has unscanned files after running background scan, background scan might be stopped prematurely","userAgent":"--","version":"25.0.3.2","data":{"app":"files"}}
{"reqId":"VuCAEa4b2AjtD4d0xc9d","level":2,"time":"2023-04-18T01:55:03+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"User ncp still has unscanned files after running background scan, background scan might be stopped prematurely","userAgent":"--","version":"25.0.3.2","data":{"app":"files"}}
{"reqId":"ZD36woY5LoNLmxZKIvXHzQAAjxQ","level":2,"time":"2023-04-18T02:04:50+00:00","remoteAddr":"192.168.1.6","user":"--","app":"no app in context","method":"POST","url":"/index.php/login","message":"Login failed: admin (Remote IP: 192.168.1.6)","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36","version":"25.0.3.2","data":[]}
{"reqId":"ZD37N7tshin4IVQpzxrsEgAAUQw","level":3,"time":"2023-04-18T02:06:47+00:00","remoteAddr":"192.168.1.6","user":"ncp","app":"text","method":"GET","url":"/ocs/v2.php/apps/text/workspace?path=%2Ftest1%2Fpic1000","message":"Failed to get workspace file","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36","version":"25.0.3.2","exception":{"Exception":"OCP\\Files\\StorageNotAvailableException","Message":"Sabre\\HTTP\\ClientHttpException: Internal Server Error","Code":1,"Trace":[{"file":"/data/nextcloud/lib/private/Files/Storage/DAV.php","line":243,"function":"convertException","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/data/nextcloud/lib/private/Files/Storage/Common.php","line":890,"function":"opendir","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/data/nextcloud/lib/private/Files/Storage/Wrapper/PermissionsMask.php","line":157,"function":"getDirectoryContent","class":"OC\\Files\\Storage\\Common","type":"->"},{"function":"getDirectoryContent","class":"OC\\Files\\Storage\\Wrapper\\PermissionsMask","type":"->"},{"file":"/data/nextcloud/lib/private/Files/Cache/Scanner.php","line":412,"function":"iterator_to_array"},{"file":"/data/nextcloud/lib/private/Files/Cache/Scanner.php","line":391,"function":"handleChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/data/nextcloud/lib/private/Files/Cache/Scanner.php","line":342,"function":"scanChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/data/nextcloud/lib/private/Files/View.php","line":1354,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/data/nextcloud/lib/private/Files/View.php","line":1394,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/data/nextcloud/lib/private/Files/Node/Root.php","line":205,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/data/nextcloud/lib/private/Files/Node/LazyUserFolder.php","line":59,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/data/nextcloud/apps/text/lib/Controller/WorkspaceController.php","line":110,"function":"get","class":"OC\\Files\\Node\\LazyUserFolder","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"folder","class":"OCA\\Text\\Controller\\WorkspaceController","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/data/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/data/nextcloud/ocs/v1.php","line":63,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/data/nextcloud/ocs/v2.php","line":23,"args":["/data/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/data/nextcloud/lib/private/Files/Storage/DAV.php","Line":860,"Hint":"Storage is temporarily not available","message":"Failed to get workspace file","exception":{},"CustomMessage":"Failed to get workspace file"}}
{"reqId":"ZD37N7tshin4IVQpzxrsEQAAUR4","level":3,"time":"2023-04-18T02:06:47+00:00","remoteAddr":"192.168.1.6","user":"ncp","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/files/ncp/test1/pic1000","message":"Sabre\\HTTP\\ClientHttpException: Internal Server Error","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36","version":"25.0.3.2","exception":{"Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Message":"Sabre\\HTTP\\ClientHttpException: Internal Server Error","Code":0,"Trace":[{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":78,"function":"getChild","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":971,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1662,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1647,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":346,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/apps/dav/lib/Server.php","line":360,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/data/nextcloud/remote.php","line":171,"args":["/data/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/data/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","Line":220,"message":"Sabre\\HTTP\\ClientHttpException: Internal Server Error","exception":{},"CustomMessage":"Sabre\\HTTP\\ClientHttpException: Internal Server Error"}}
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[theCalcaholic]

That's more of a general support request than a bug report. Please create an NC forum post instead.

Thank you :)

https://help.nextcloud.com/t/forum-github-or-chat-which-to-use-when/126318