Hourly capabilities recheck failing but things work

[jet438]

This is the error in my logging file. Happens on the hour. How do I correct this?

GuzzleHttp\Exception\ConnectException: cURL error 6: Could not resolve host: cloud.example.com (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.example.com/nextcloud/apps/richdocumentscode_arm64/proxy.php?req=/hosting/capabilities
/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php - line 158:

GuzzleHttp\Handler\CurlFactory::createRejection()

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php - line 110:

GuzzleHttp\Handler\CurlFactory::finishError()

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php - line 47:

GuzzleHttp\Handler\CurlFactory::finish()

/var/www/nextcloud/lib/private/Http/Client/DnsPinMiddleware.php - line 113:

GuzzleHttp\Handler\CurlHandler->__invoke()

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php - line 35:

OC\Http\Client\DnsPinMiddleware->OC\Http\Client{closure}("*** sensiti ... *")

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php - line 31:

GuzzleHttp\PrepareBodyMiddleware->__invoke()

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php - line 71:

GuzzleHttp\Middleware::GuzzleHttp{closure}("*** sensiti ... *")

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php - line 107:

GuzzleHttp\RedirectMiddleware->__invoke()

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php - line 73:

GuzzleHttp\RedirectMiddleware->checkRedirect()

/var/www/nextcloud/3rdparty/guzzlehttp/promises/src/FulfilledPromise.php - line 41:

GuzzleHttp\RedirectMiddleware->GuzzleHttp{closure}("*** sensiti ... *")

/var/www/nextcloud/3rdparty/guzzlehttp/promises/src/TaskQueue.php - line 48:

GuzzleHttp\Promise\FulfilledPromise::GuzzleHttp\Promise{closure}("*** sensiti ... *")

/var/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php - line 248:

GuzzleHttp\Promise\TaskQueue->run()

/var/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php - line 224:

GuzzleHttp\Promise\Promise->invokeWaitFn()

/var/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php - line 269:

GuzzleHttp\Promise\Promise->waitIfPending()

/var/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php - line 226:

GuzzleHttp\Promise\Promise->invokeWaitList()

/var/www/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php - line 62:

GuzzleHttp\Promise\Promise->waitIfPending()

/var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 187:

GuzzleHttp\Promise\Promise->wait()

/var/www/nextcloud/lib/private/Http/Client/Client.php - line 218:

GuzzleHttp\Client->request()

/var/www/nextcloud/apps/richdocuments/lib/Service/CapabilitiesService.php - line 136:

OC\Http\Client\Client->get()

/var/www/nextcloud/apps/richdocuments/lib/Service/CapabilitiesService.php - line 74:

OCA\Richdocuments\Service\CapabilitiesService->refetch()

/var/www/nextcloud/apps/richdocuments/lib/AppInfo/Application.php - line 80:

OCA\Richdocuments\Service\CapabilitiesService->getCapabilities()

/var/www/nextcloud/lib/private/AppFramework/Bootstrap/FunctionInjector.php - line 67:

OCA\Richdocuments\AppInfo\Application->OCA\Richdocuments\AppInfo{closure}("*** sensiti ... *")

/var/www/nextcloud/lib/private/AppFramework/Bootstrap/BootContext.php - line 51:

OC\AppFramework\Bootstrap\FunctionInjector->injectFn()

/var/www/nextcloud/apps/richdocuments/lib/AppInfo/Application.php - line 135:

OC\AppFramework\Bootstrap\BootContext->injectFn()

/var/www/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php - line 190:

OCA\Richdocuments\AppInfo\Application->boot()

/var/www/nextcloud/lib/private/legacy/OC_App.php - line 208:

OC\AppFramework\Bootstrap\Coordinator->bootApp()

/var/www/nextcloud/lib/private/legacy/OC_App.php - line 141:

OC_App::loadApp()

/var/www/nextcloud/lib/base.php - line 1027:

OC_App::loadApps()

/var/www/nextcloud/index.php - line 36:

OC::handleRequest()

[joshtrichards]

Is cloud.example.com reachable from your NC server? (Or container, depending on install method)?

If so, what happens when try to load https://cloud.example.com/nextcloud/apps/richdocumentscode_arm64/proxy.php?req=/hosting/capabilities from, say, your web browser?

I assume NC Office isn't working at all for you?

[jet438]

I get a 404 error in a browser. It actually does work. Don’t ask me why.

…

On Thu, Jul 13, 2023 at 11:06 AM Josh Richards ***@***.***> wrote: Is cloud.example.com reachable from your NC server? (Or container, depending on install method)? If so, what happens when try to load https://cloud.example.com/nextcloud/apps/richdocumentscode_arm64/proxy.php?req=/hosting/capabilities from, say, your web browser? I assume NC Office isn't working at all for you? — Reply to this email directly, view it on GitHub <#2823 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AZCAKGVQU6VISMDKEN66V4DXQAFH5ANCNFSM6AAAAAAVJLOHIM> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[joshtrichards]

The capabilities check runs hourly (though the recheck shouldn't be running for the Built-in Edition these days I don't think).

Can you provide the output of occ config:list richdocuments? (or equivalent adapted to your environment)

Oh, and versions of:

• NC Server
• NC Office app
• Built-in Collabora Online Server app

[joshtrichards]

Closing due requested follow-up details not received after >12 months.