Number labels are shown as "HOME, "CELL or "WORK on iOS if created in WebGUI

[wl-lankin]

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General Information to this issue

This issue is also discussed in the nextcloud forum (https://help.nextcloud.com/t/auf-handy-steht-statt-mobil-nun-cell-usw/52601).

Because it seems to be an issue with CardDAV it needs to be reported here and not at nextcloud/contacts.

Steps to reproduce

1. Create contact on WebGUI (Contacts) with a phone number labeled with "Home", "Mobile" or "Work" (Sorry, in german they are called "Privat", "Mobil" and "Arbeit").
2. Sync contacts via CardDAV to iOS contacts app.
3. Open contact in contacts app on iOS. The labels will be "HOME, "CELL or "WORK. (All starting with an apostrophe).

Expected behaviour

The labels should be "Privat", "Mobil" and "Arbeit" as they are called in the WebGUI and in the contacts that have been created in the iOS contacts app.

Actual behaviour

The labels are called "HOME, "CELL or "WORK in iOS contacts app. (All starting with an apostrophe)

Server configuration

Operating system: Ubuntu 20.04 LTS (Linux 5.4.0-65-generic x86_64)

Web server: Apache/2.4.41 (Ubuntu)

Database: maria db 10.3.25

PHP version: PHP 7.4.3

Nextcloud version: 20.0.7

Updated from an older Nextcloud/ownCloud or fresh install: fresh install

Where did you install Nextcloud from: https://nextcloud.com/install/#instructions-server (Archive File)

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - accessibility: 1.6.0
  - activity: 2.13.4
  - apporder: 0.11.0
  - bruteforcesettings: 2.0.1
  - calendar: 2.1.3
  - cloud_federation_api: 1.3.0
  - comments: 1.10.0
  - contacts: 3.4.3
  - contactsinteraction: 1.1.0
  - dav: 1.16.2
  - event_update_notification: 1.2.0
  - extract: 1.3.0
  - federatedfilesharing: 1.10.2
  - federation: 1.10.1
  - files: 1.15.0
  - files_external: 1.11.1
  - files_external_dropbox: 1.4.3
  - files_external_gdrive: 0.4.0
  - files_mindmap: 0.0.24
  - files_pdfviewer: 2.0.1
  - files_rightclick: 0.17.0
  - files_sharing: 1.12.2
  - files_trashbin: 1.10.1
  - files_versions: 1.13.0
  - files_videoplayer: 1.9.0
  - logreader: 2.5.0
  - lookup_server_connector: 1.8.0
  - nextcloud_announcements: 1.9.0
  - notes: 4.0.2
  - notifications: 2.8.0
  - oauth2: 1.8.0
  - onlyoffice: 6.2.0
  - password_policy: 1.10.1
  - photos: 1.2.3
  - privacy: 1.4.0
  - provisioning_api: 1.10.0
  - serverinfo: 1.10.0
  - settings: 1.2.0
  - sharebymail: 1.10.0
  - survey_client: 1.8.0
  - systemtags: 1.10.0
  - tasks: 0.13.6
  - text: 3.1.0
  - theming: 1.11.0
  - twofactor_backupcodes: 1.9.0
  - updatenotification: 1.10.0
  - viewer: 1.4.0
  - workflowengine: 2.2.0
Disabled:
  - admin_audit
  - dashboard
  - encryption
  - firstrunwizard
  - recommendations
  - support
  - user_ldap
  - user_status
  - weather_status

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "20.0.7.1",
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "appstore.experimental.enabled": true,
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "maintenance": false,
        "filesystem_check_changes": 1,
        "mail_smtpmode": "smtp",
        "mail_smtpauth": 1,
        "mail_sendmailmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "app_install_overwrite": [
            "nextant",
            "files_external_dropbox",
            "files_external_gdrive"
        ]
    }
}

Are you using external storage, if yes which one: no, internal

Are you using encryption: no

Are you using an external user-backend, if yes which one: none

Client configuration - WebGUI

Browser: Google Chrome Version 88.0.4324.146 (Offizieller Build) (64-Bit)

Operating system: Windows 10 Home 20H2

Client configuration - iOS

Operating system: iOS 14.3 / iPhone 11 Pro

Logs

Because it seems that there is not an exception or error but an issue in the data, I do not provide logs for now. If you need the logs to investigate I will try to create a clean log, without connection tries of other devices.

[eibex]

I believe this is a duplicate of nextcloud/contacts#942

[Timo-1979]

When I create or modify a contact and download this from the contact app as vcf-file I get this:

BEGIN:VCARD
VERSION:3.0
PRODID:-//Sabre//Sabre VObject 4.3.0//EN
UID:817a532d-3ef9-4f8f-97f0-26a8e0981195
FN:Max Mustermann
ADR;TYPE=HOME:;;Haupstraße 3;Paderborn;NRW;33161;Deutschland
EMAIL;TYPE=HOME:Test@example.com
TEL;TYPE="HOME,VOICE":08001234567890
TEL;TYPE="WORK,VOICE":09001234567890
CATEGORIES:???
ORG:Musterfirma AG
TITLE:Dr.
REV;VALUE=DATE-AND-OR-TIME:20210219T201648Z
END:VCARD

As written in the mentioned issue #942 in the RFC 6350 - Section 6.4.1 the line with the telephone number is correct (Value-List with quotation mark), but in https://tools.ietf.org/html/rfc6350#section-6.7.9 is the version field defined with this value:
The value MUST be "4.0" if the vCard corresponds to this specification.

So I take a look in this RFC 2426 - Section 3.6.9 and here is specified, that the value-list doesn't have quotion-marks.
TEL;TYPE=work,voice,pref,msg:+1-213-555-1234

So I think there is a bug in cration of the vcf-structure. It must be checked if this should correspond to the RFC 6350 (V 4.0) or to RFC 2426 (V3.0).

I tried to change the Version-Attribute to 4.0 - With this modification iOS will import the contact correct.

Is there any hope of a solution to the problem?

Or is this feature only used by a few people?

[rakekniven]

See german discussion in forums as well https://help.nextcloud.com/t/auf-handy-steht-statt-mobil-nun-cell-usw/52601

[JAKuhr]

This issue might be a duplicate of nextcloud/contacts#1107 and #25485

Since this issue affects probably all ios users - and users of other popular clients like EM too - it should be investigated with a higher priority.

Won't it be enough to set the version attribute in the vcards to "4.0" or alternatively remove the quotes from the value lists?

[msambg]

same problem. No solution yet?

[madfoss]

same problem. No solution yet?

No, the nextcloud developers continue to sleep soundly and have been doing so since 2018.

[bassqualle]

I have just upgraded from NextCloud 13.x to NextCloud 20.0.2 on my personal webspace instance. To be more precise, I did a new clean install and then moved the data of two users manually by exporting the address book and re-importing it.

After having done this the iOS devices re-synced the contacts and now I also see those strange labels on every contact card, which is quite annoying! So this issue is new to me and it is sad to see that this issue and the related ones are pending since 2018 :-/

[szaimen]

Lets track this in nextcloud/contacts#1107