Skip to content

App Completely Missing After Upgrading From Nexctcloud 31 to 32 #1422

@joe-eklund

Description

@joe-eklund

How to use GitHub

  • Please use the 👍 reaction to show that you are affected by the same issue.
  • Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
  • Subscribe to receive notifications on status change and new comments.

Steps to reproduce

  1. Install this app in a Nextcloud 31 environment (I used Docker - nextcloud:31 image).
  2. Upgrade to Nextcloud 32.
  3. Observe that the OpenID Connect user backend app and all settings are missing in my list of apps and the admin page. It is also missing when I search for the app to try and install it.
  4. When I attempt to login to NC it asks me for a user and password, so I can only login with my local admin account. No OIDC is attempted or offered. My configuration in NC 31 is to automatically use OIDC so I don't even have to click a button, it just automatically forwards to my IDP.

Expected behaviour

The expected behavior is that I should be able to continue using my configured OIDC provider, which happens to be authentik.

Actual behaviour

Instead, all traces of this app and its configuration are completely missing. I had to roll back to my preupgrade backups to be able to get it working again. There are 0 related logs to this app when I look in the Logging section under the Admin page.

I was looking through the upgrade docs and saw that it said this: If AppAPI is disabled, other apps that depend on it will not be visible in the app store. Does this app require AppAPI? I wonder if that is why?

Any other ideas on why this would be breaking would be much appreciated. For now I am stuck on unsupported NC 31 and would like to upgrade to NC 32 as soon as possible.

Thank you so much for any help!

Server configuration

Web server: Apache

Database: Maria

PHP version: 8.3

Nextcloud version: 32.0.8 (Docker)

List of activated apps
Enabled:
  - activity: 4.0.0
  - app_api: 5.0.2
  - bruteforcesettings: 4.0.0
  - cfg_share_links: 7.0.1
  - cloud_federation_api: 1.14.0
  - comments: 1.21.0
  - contactsinteraction: 1.12.1
  - dashboard: 7.11.0
  - dav: 1.33.0
  - deck: 1.15.7
  - event_update_notification: 2.8.0
  - federatedfilesharing: 1.21.0
  - federation: 1.21.0
  - files: 2.3.1
  - files_downloadlimit: 4.0.0
  - files_pdfviewer: 4.0.0
  - files_reminders: 1.4.0
  - files_sharing: 1.23.2
  - files_trashbin: 1.21.0
  - files_versions: 1.24.0
  - firstrunwizard: 4.0.0
  - logreader: 4.0.0
  - lookup_server_connector: 1.19.0
  - nextcloud_announcements: 3.0.0
  - notifications: 4.0.0
  - oauth2: 1.19.1
  - password_policy: 3.0.0
  - photos: 4.0.0
  - privacy: 3.0.0
  - profile: 1.0.0
  - provisioning_api: 1.21.0
  - recommendations: 4.0.0
  - related_resources: 2.0.0
  - serverinfo: 3.0.0
  - settings: 1.14.0
  - sharebymail: 1.21.0
  - sociallogin: 6.4.2
  - support: 3.0.0
  - systemtags: 1.21.1
  - tasks: 0.17.1
  - text: 5.0.2
  - theming: 2.6.1
  - twofactor_backupcodes: 1.20.0
  - updatenotification: 1.21.0
  - user_oidc: 8.10.0
  - user_status: 1.11.0
  - viewer: 4.0.0
  - weather_status: 1.11.0
  - webhook_listeners: 1.2.0
  - workflowengine: 2.13.0
Disabled:
  - admin_audit: 1.21.0
  - circles: 31.0.0 (installed 24.0.1)
  - encryption: 2.19.0
  - files_external: 1.23.1
  - survey_client: 3.0.0 (installed 3.0.0)
  - suspicious_login: 9.0.1
  - twofactor_nextcloud_notification: 5.0.0
  - twofactor_totp: 13.0.0-dev.0
  - user_ldap: 1.22.0 (installed 1.22.0)
Nextcloud configuration
The below output is from before I upgraded (meaning it's from my NC 31 instance). I had to roll back and don't want to upgrade into a broken state again until I have something else I can try. I suspect it will be nearly the same though, with just a slightly different version.
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "*.<my_domain>"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "31.0.14.1",
        "overwrite.cli.url": "https:\/\/next.<my_domain>",
        "overwriteprotocol": "https",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "mysql.utf8mb4": true,
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "loglevel": 2,
        "maintenance": false,
        "maintenance_window_start": 8,
        "default_phone_region": "US",
        "theme": ""
    }
}

Browser

Browser name: Firefox

Browser version: Version 149.0.2

Operating system: Windows

Browser log N/A - No relevant logs that I could find. Let me know if there is anywhere else I can check other than the Admin > Logging, Docker logs, and browser logs.
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't workingpriority: normalquestionFurther information is requested

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions