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Customer segmentation is a process of dividing a customer base into different groups of individuals that have similar needs or characteristics. This is done in order to create targeted marketing campaigns and to provide a better customer experience.

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Customer__Segmentation

In this project, task is to identify major customer segments on a transnational data set which contains all the transactions occurring between 01/12/2010 and 09/12/2011 for a UK-based and registered non-store online retail. The company mainly sells unique all-occasion gifts. Many customers of the company are wholesalers.

Businesses all over the world are growing every day. With the help of technology, they have access to a wider market and hence, a large customer base. Customer segmentation refers to categorizing customers into different groups with similar characteristics.

This project aims to identify major customer segments on a transnational data set for a UK-based online retail.

Data Summary

Attribute Information: Data set has 541909 rows and 8 columns

InvoiceNo: Invoice number. Nominal, a 6-digit integral number uniquely assigned to each transaction. If this code starts with letter 'c', it indicates a cancellation.

StockCode: Product (item) code. Nominal, a 5-digit integral number uniquely assigned to each distinct product.

Description: Product (item) name. Nominal.

Quantity: The quantities of each product (item) per transaction. Numeric.

InvoiceDate: Invoice Date and time. Numeric, the day and time when each transaction was generated.

UnitPrice: Unit price. Numeric, Product price per unit in sterling.

CustomerID: Customer number. Nominal, a 5-digit integral number uniquely assigned to each customer.

Country: Country name. Nominal, the name of the country where each customer resides.

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Customer segmentation is a process of dividing a customer base into different groups of individuals that have similar needs or characteristics. This is done in order to create targeted marketing campaigns and to provide a better customer experience.

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