🚀 Feature: Workflow with a custom provider on each step

[ldivizio]

🔖 Feature description

I've enabled 2 Email providers with Custom SMTP.

I'd like to create a workflow with 3 steps:

1. Push Notification with Firebase
2. EMail (provider 1)
3. EMail (provider 2)

but sadly it doesn't seem possibile. Is there a way? Reading the docs it seems possible to have just one EMail provider (in general a provider for notification channel) per workflow.

🎤 Why is this feature needed ?

It's very important for our business. Actually we implemented 2 workflow :-(

✌️ How do you aim to achieve this?

It could be very usefull to have a custom provider for each step.

🔄️ Additional Information

No response

👀 Have you spent some time to check if this feature request has been raised before?

• I checked and didn't find similar issue

🏢 Have you read the Code of Conduct?

• I have read the Contributing Guidelines

Are you willing to submit PR?

Yes I am willing to submit a PR!

[linear]

NV-5150 🚀 Feature: Workflow with a custom provider on each step

[SokratisVidros]

Hey @ldivizio.

Thanks for reporting this. Can you please confirm if this is about the new Novu Dashboard at https://dashboard-v2.novu.co?

[ldivizio]

Hey @ldivizio.

Thanks for reporting this. Can you please confirm if this is about the new Novu Dashboard at https://dashboard-v2.novu.co?

I tried with both legacy and v2 dashboard. From the PRs I see #7448. Maybe it could solve this limit?

[SokratisVidros]

The ability to control a provider per channel should be available later this year. Currently the new Dashboard operates under the concept of an active provider per channel. However, you can use the @novu/framework and @novu/api and pass trigger overrides so as to pick the right provider for its step. I also fully acknowledge that the DX is suboptimal at this stage.

[jainpawan21]

@ldivizio

Multiple email provider integrations can be added in novu but only one provider can be marked as primary and this provider is the default provider for all email steps of the workflow.
While you can not use different provider for each step, different email provider can be used for the whole workflow using overrides

Check this documentation to learn on how to use email overrides
https://docs.novu.co/integrations/providers/email/overview#using-different-email-integration