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abkfenris merged 1 commit into from
Aug 16, 2022
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Add more detail to tutorial helpers page #202

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25 changes: 18 additions & 7 deletions resources/organizing/helpers.md
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# Tutorial Helpers

- Make sure to follow Code of Conduct in interacting on slack
- A question is asked:
- If you know the answer, please answer it
- If you know partially the answer, please also answer, and ping [a team](../logistics/getting_help.md#slack-help-groups) who may know the answer
- If no answers show up after some time, ping [a team](../logistics/getting_help.md#slack-help-groups) who may know the answer
- We will keep a few breakout rooms open on Zoom, feel free to move there to answer questions in detail/resolve problems
- Vote up the questions they want the moderator to push to instructor (also make sure to let participants know that)
### Tutorial moderators
- Make sure to follow Code of Conduct in interacting on Slack
- Ask tutorial presenter ahead of time if:
- they would like to answer questions throughout the tutorial, or hold questions until the end
- they would like the moderator to ask the questions from Slack, or read the questions on Slack themselves
- Remind participants to add questions to the tutorials Slack channel and to upvote questions they want answered
- Introduce the tutorial and tutorial presenter
- Ask questions (if requested by the presenter) that have the most `+1` reactions
- Add a ✅ to Q&A questions answered on Slack
- Add a 🔥 to burning Q&A questions that should be answered by presenter (not needed if moderator reads out questions for the presenter)
- Keep track of time and end session on time

### Tutorial helpers (i.e. other organizers/mentors on the Zoom call available to help)
- Make sure to follow Code of Conduct when interacting on Slack
- Help answer questions if you can
- Upvote (add `+1` emoji) questions you think are important
- If questions pop up in other channels unrelated to the tutorials, please answer if you can or ping [the appropriate team](../logistics/getting_help.md#slack-help-groups)
- If there are answers at the end of the tutorial that did not get answered, please ping [the appropriate team](../logistics/getting_help.md#slack-help-groups)