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Process

• Question

  • Partner
    • Partner Request
  • Client
    • Saas Custo Process in planning stage
  • Functional (help or Billable Support)
    • Presale/support
  • Migration Plateform
    • Maintenance & Migration
  • Presales
    • Presales tickets
    • GAP/RFQ/RFI/RFP & POC
  • Process ask mva

• Dev

  • New

    • Big

      • Estimation: RFQ/GAP Gap - RFQ
      • Dev: Big Project

    • Mid

      • Saas Custo Process

    • Small

      • Saas Custo Process

  • Existing and already Done (execption big project is manage by big project team)

    • Maintenance ?
      • Yes : Maintenance & Migration
      • No : Saas Custo Process in planning stage

• Detailed articles

  • Guidelines.
  • Is it a development?
  • General rules for choosing sh or SaaS
  • Saas Custo template
  • Standard ps-tech modules

Internal Process

• Saas Custo Process
• Maintenance & Migration
• Gap - RFQ
• Estimation - Presale - Analysis
• Partner Request
• Perf & infra
• Timesheet

Tools

• Support connexion
• Restore DB local