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1 change: 1 addition & 0 deletions content/administration/maintain.rst
Original file line number Diff line number Diff line change
Expand Up @@ -9,5 +9,6 @@ Maintain
maintain/update
maintain/enterprise
maintain/hosting_changes
maintain/online
maintain/on_premise
maintain/supported_versions
143 changes: 143 additions & 0 deletions content/administration/maintain/online.rst
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=================================
Online (SaaS) database management
=================================

To manage a database, sign in to https://www.odoo.com and access the `database management page
<https://www.odoo.com/my/databases>`_ by clicking on the user icon, then on *My Databases*.

.. image:: online/my-databases.png
:align: center
:alt: Clicking on the user icon opens a drop-down menu. "My databases" button is highlighted.

.. note::
Make sure you are connected as the administrator of the database you want to manage.

.. image:: online/dropdown-menu.png
:align: right
:alt: Clicking on the gear icon opens the drop-down menu.

Open the drop-down menu next to the database you want to manage by clicking on the gear icon.

Several actions are available:

- :ref:`online/upgrade`
- :ref:`online/duplicate`
- :ref:`online/rename`
- :ref:`online/download`
- :ref:`online/domains`
- :ref:`online/tags`
- :ref:`online/delete`
- :ref:`online/contact-support`
- :ref:`online/users`

.. _online/upgrade:

Upgrade
=======

Upgrade the database to the latest Odoo version.

.. warning::
Upgrading a database to a newer version of Odoo is a complex operation that requires time and
caution. It is essential to test the upgrade before upgrading the production database.

.. seealso::
- :doc:`../upgrade/process`

.. _online/duplicate:

Duplicate
=========

Make an exact copy of the database to be able to perform testing without compromising the daily
operations.

.. important::
- By checking *For testing purposes*, all external communication (emails, payments, delivery
orders, etc.) are disabled by default on the duplicated database.
- Duplicate databases expire automatically after 15 days.

.. _online/rename:

Rename
======

Rename the database and its URL.

.. _online/download:

Download
========

Download instantly a ZIP file with a backup of the database.

.. note::
Databases are backed up daily according to the `Odoo Cloud SLA
<https://www.odoo.com/cloud-sla>`_.

.. _online/domains:

Domains
=======

Configure custom domains to access the database via another URL.

.. seealso::
- :doc:`/applications/websites/website/publish/domain_name`

.. _online/tags:

Tags
====

Add tags to sort your databases out. You can search the tags in the search bar.

.. _online/delete:

Delete
======

Delete a database instantly.

.. danger::
Deleting a database means that all data is permanently lost. The deletion is instant and for all
users. It is recommended to create a backup of the database before deleting it.

Read carefully the warning message that pops up and proceed only if you fully understand the
implications of deleting a database:

.. image:: online/delete.png
:align: center
:alt: A warning message is prompted before deleting a database.

.. note::
- Only an administrator can delete a database.
- The database name is immediately available for a new database.
- It is not possible to delete a database if it is expired or linked to a subscription. If
needed, please get in touch with `Odoo Support <https://www.odoo.com/help>`_.
- To delete your account, please get in touch with `Odoo Support <https://www.odoo.com/help>`_.

.. _online/contact-support:

Contact Support
===============

Access the Odoo `support page <https://www.odoo.com/help>`_ with your database's details already
pre-filled.

.. _online/users:

Invite / Remove Users
=====================

To invite users, fill out the email address of the new user and click on *Invite*. To add multiple
users, click on *Add more users*.

.. image:: online/invite-users.png
:align: center
:alt: Clicking on "Add more users" adds additional email fields.

To remove users, select the users to remove and click on *Remove*.

.. seealso::
- :doc:`/applications/general/users/manage_users`
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