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12 changes: 6 additions & 6 deletions content/applications/finance/accounting/customer_invoices.rst
Original file line number Diff line number Diff line change
Expand Up @@ -108,7 +108,7 @@ method in the :guilabel:`Customer Invoices` section.

To send the invoice to the customer, navigate back to the invoice record and follow these steps:

#. Click :guilabel:`Print & Send`.
#. Click :guilabel:`Send`.
#. If the :ref:`default invoice layout <studio/pdf-reports/default-layout>` has not been customized
yet, a :guilabel:`Configure your document layout` pop-up window appears. Configure the layout and
click :guilabel:`Continue`.
Expand All @@ -120,24 +120,24 @@ To send the invoice to the customer, navigate back to the invoice record and fol
to :menuselection:`Accounting --> Configuration --> Settings`, scroll down to the
:guilabel:`Customer Payments` section, and enable/disable the :guilabel:`QR Codes` option.

#. In the :guilabel:`Print & Send` window:
#. In the :guilabel:`Send` window:

- If a preferred :guilabel:`Invoice sending` method was set in the contact form, it is selected
by default. Select another one if needed.
- If no preferred :guilabel:`Invoice sending` method was set in the contact form, select the
method to use for sending the invoice to the customer.

#. Click :guilabel:`Print & Send` if the :guilabel:`by Email` option is selected, or click
:guilabel:`Print`.
#. Click :guilabel:`Send` if the :guilabel:`by Email` option is selected, or click
:guilabel:`Download`.

.. _accounting/invoice/sending-multiple-invoices:

Sending multiple invoices
-------------------------

To send and print multiple invoices, go to :menuselection:`Accounting --> Customers --> Invoices`,
select them in the :guilabel:`Invoices` list view and click :guilabel:`Print & Send`. The
:guilabel:`Print & Send` window displays the selected invoice sending methods based on the preferred
select them in the :guilabel:`Invoices` list view and click :guilabel:`Send`. The
:guilabel:`Send` window displays the selected invoice sending methods based on the preferred
method set.

A banner is added to the selected invoices to indicate they are part of an ongoing send and print
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -11,45 +11,45 @@ reports through postal mail worldwide, all from within your database.
Configuration
=============

Go to :menuselection:`Accounting --> Configuration --> Settings --> Customer invoices` section to
activate :guilabel:`Snailmail`.
Go to :menuselection:`Accounting --> Configuration --> Settings` and scroll down to the
:guilabel:`Customer Invoices` section to activate :guilabel:`Snailmail`.

To make it a by-default feature, select :guilabel:`Send by Post` in the :guilabel:`Default Sending
Options` section.
.. tip::
Set a preferred :ref:`invoice sending <accounting/invoice/sending>` method in the
:guilabel:`Accounting` tab of a contact to use it by default.

.. image:: snailmail/setup-snailmail.png
:align: center
:alt: Under settings enable the snailmail feature in Odoo Accounting
Sending invoices by post
========================

Send invoices by post
=====================

Open your invoice, click on :guilabel:`Send & Print` and select :guilabel:`Send by Post`. Make sure
your customer’s address is set correctly, including the country, before sending the letter.
In the invoice form view, ensure the :guilabel:`Customer` address is correct and has the country
set. Click on :guilabel:`Send`, select :guilabel:`by Post`, then :guilabel:`Send` the letter.

.. important::
Your document must respect the following rules to pass the validation before being sent:

- Margins must be **5 mm** on all sides. As Odoo forces the outer margins by filling them with
white before sending the snailmail, it can results in the user's custom being cut off if it
protrudes into the margins. To check the margins, activate the :ref:`developer mode
<developer-mode>`, go to :menuselection:`General Settings --> Technical --> Reporting
section: Paper Format`.
- A square of **15mm by 15mm** on the bottom left corner has to stay clear.
- The postage area has to stay clear (:download:`download the snailmail PDF template
<snailmail/snailmail-template.pdf>` for more details).
- Pingen (Odoo Snailmail service provider) scans the area to process the address, so if something
gets written outside the area, it is not counted as part of the address.
Documents sent via snailmail must respect the following rules:

- The paper format must be **A4**.
- Margins must be at least **5 mm** on all sides. To configure margins, activate the
:ref:`developer mode <developer-mode>` and go to :menuselection:`Settings --> Technical -->
Paper Format`.
- A square of **15mm by 15mm** on the bottom left corner must remain clear.
- Odoo fills these areas with white before sending the letter; any overflowing content will be
cut.
- The **postage area** must remain clear (download the :download:`snailmail PDF template
<snailmail/snailmail-template.pdf>` for details).
- Pingen (Odoo's snailmail service provider) scans the **address area** to obtain the address.
Any text outside the address area is not considered part of the address.

Pricing
=======

Snailmail is an :doc:`/applications/essentials/in_app_purchase` service that requires prepaid stamps
(=credits) to work. Sending one document consumes one stamp.
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(=credits) to work. Sending one document consumes one stamp.
(credits) to work. Sending one document consumes one stamp.


To buy stamps, go to :menuselection:`Accounting --> Configuration --> Settings --> Customer
invoices: Snailmail`, click on :guilabel:`Buy credits`, or go to :menuselection:`Settings --> In-App
Purchases: Odoo IAP`, and click on :guilabel:`View my Services`.
To buy stamps, go to :menuselection:`Accounting --> Configuration --> Settings`, scroll down to the
:guilabel:`Snailmail` section, and click on :guilabel:`Buy credits`.

.. seealso::
`Odoo's IAP Privacy Policy <https://iap.odoo.com/privacy#header_4>`_
- :ref:`accounting/invoice/sending`
- `Odoo's IAP Privacy Policy <https://iap.odoo.com/privacy#header_4>`_
- `Pingen's layout requirements <https://help.pingen.com/en/templates-and-postal-requirements/
letter-standards>`
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- `Pingen's layout requirements <https://help.pingen.com/en/templates-and-postal-requirements/
letter-standards>`
- `Pingen's layout requirements
<https://help.pingen.com/en/templates-and-postal-requirements/letter-standards>`_

Links need an underscore afterwards to display properly :)

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