[IMP] misc: IAP grammar updates and new image

content/applications/general/in_app_purchase.rst

@@ -2,58 +2,142 @@
 In-App Purchase (IAP)
 =====================
 
-In-App Purchases (IAP) gives access to additional services through Odoo. For instance, it allows you
-to send SMS Text Messages or to send Invoices by post directly from your database.
+In-App Purchases (IAP) are optional services that enhance Odoo databases. For example, the **SMS**
+service sends text messages to contacts directly from the database, and the **Documents
+Digitization** service digitizes scanned or PDF vendor bills, expenses, and resumes with optical
+character recognition (OCR) and Artificial Intelligence.
 
-.. _iap/buying_credits:
+IAP services do not need to be configured or set up, but each service requires its own prepaid
+credits. Odoo users receive free credits to test out each IAP service, but need to :ref:`buy more
+<Buy credits>` to keep using them. Each service has its own pricing and pack options listed on the
+`Odoo IAP website <https://iap.odoo.com/iap/all-in-app-services>`_.
 
-Buying Credits
-==============
-
-Each IAP Service relies on prepaid credits to work and has its own pricing. To consult your current
-balance or to recharge your account, go to :menuselection:`Settings --> Odoo IAP --> View my
-Services`.
-
-.. image:: in_app_purchase/image1.png
+.. image:: in_app_purchase/iap.png
    :align: center
+   :alt: Visit IAP.Odoo.com to review what services are available.
 
-.. tip::
-   If you are on Odoo Online and have the Enterprise version, you benefit from free credits to test our
-   IAP features.
+.. _in_app_purchase/portal:
 
-IAP accounts
+IAP services
 ============
 
-Credits to use IAP services are stored on IAP accounts, which are specific to each service.
-By default, IAP accounts are common to all companies, but can be restricted to specific
-ones. Activate the :ref:`developer mode <developer-mode>`, then go to :menuselection:`Technical
-Settings --> IAP Account`.
-
-.. image:: in_app_purchase/image2.png
+The `Odoo IAP website <https://iap.odoo.com/iap/all-in-app-services>`_ lists all IAP services
+currently available, which include the following:
+
+- :guilabel:`AI generated call summary and transcript service`: call recording transcript service
+  for the Asterisk Plus application.
+- :guilabel:`Amazon Odoo Connector`: establishes seamless integration between an Amazon Seller
+  Central Account and Odoo, allowing users to effectively manage their products and orders.
+- :guilabel:`Documents Digitization`: digitizes scanned or PDF vendor bills, expenses and resumes
+  with OCR and Artifical Intelligence.
+- :guilabel:`Lead Generation`: generates leads based on a set of criteria and enriches the company
+  data of opportunities. Converts web visitors into quality leads and opportunities.
+- :guilabel:`PLE Reports`: PLE report generator in .txt and .xls file formats.
+- :guilabel:`Partner Autocomplete`: automatically enriches contact base with corporate data.
+- :guilabel:`Pleo`: pulls expenses from Pleo.
+- :guilabel:`SMS`: sends SMS Text Messages to contacts directly from the database.
+- :guilabel:`Signer identification with itsme®️`: adds an identification step in Odoo Sign's
+  signature flows and asks signatories to provide their identity through the itsme®️ identity
+  platform and their mobile device.
+- :guilabel:`Snailmail`: sends customer invoices and follow-up reports by post, worldwide.
+- :guilabel:`eInvoice Service`: submits invoices to Invoice Registration Portal (IRP).
+
+Using services
+--------------
+
+IAP services are automatically integrated with Odoo, and do not require users to configure any
+settings. To use a service, simply interact with it wherever it appears in the database.
+
+.. example::
+   The SMS service can be used on any contact that contains a phone number.
+
+   #. Go to the contact's record.
+   #. Hover the mouse over the space to the right of the phone number until a :guilabel:`SMS 📱
+      (phone)` icon appears.
+   #. Click the :guilabel:`SMS 📱 (phone)` icon.
+   #. In the :guilabel:`Send SMS Text Message` pop-up that appears, type a message and click
+      :guilabel:`Send SMS`. Odoo will send the message via SMS and log what was sent in the chatter.
+
+   The prepaid credits for the SMS service are automatically deducted from the existing pool. If
+   there are not enough credits to send the message, Odoo will prompt the purchase of additional
+   credits.
+
+For more information on how to use each service, review the documentation below:
+
+.. seealso::
+   - :doc:`Lead mining </applications/sales/crm/acquire_leads/lead_mining>`
+   - :doc:`Enrich your contacts base with Partner Autocomplete
+     </applications/sales/crm/optimize/partner_autocomplete>`
+   - :doc:`SMS essentials </applications/marketing/sms_marketing/essentials/sms_essentials>`
+
+.. _in_app_purchase/credits:
+
+IAP credits
+===========
+
+Every time an IAP service is used, the prepaid credits for that service are spent. Odoo prompts the
+purchase of more credits when there are not enough credits to continue using the service. Email
+alerts can also be set up for when :ref:`credits are low <in_app_purchase/low-credits>`.
+
+Credits are purchased in "packs" from the `Odoo IAP website
+<https://iap.odoo.com/iap/all-in-app-services>`_, and pricing is specific to each service.
+
+.. example::
+   The `SMS service <https://iap.odoo.com/iap/in-app-services/1>`_ has four packs available for
+   purchase, in denominations of:
+
+   - **10** credits
+   - **100** credits
+   - **500** credits
+   - **1,000** credits
+
+   The number of credits consumed depends on the length of the SMS and the country of destination.
+   For more information on SMS pricing, click :doc:`here
+   </applications/marketing/sms_marketing/pricing/pricing_and_faq>`.
+
+.. _Buy credits:
+
+Buy credits
+-----------
+
+To manually buy credits:
+
+#. Open the :guilabel:`Settings app`.
+#. In the search bar, type :guilabel:`IAP`.
+#. Click :guilabel:`View My Services`.
+#. On the :guilabel:`IAP Account Settings` page, click on the service that needs more credits.
+#. On the :guilabel:`Account Information` page, click the :guilabel:`Buy Credit` button.
+
+   - The balance of credits is displayed below the :guilabel:`Buy Credit` button.
+#. Click :guilabel:`Buy` on the desired pack of credits, and follow the prompts to enter payment
+   details.
+#. Once the transaction is complete, the credits will be available for use.
+
+.. image:: in_app_purchase/account-info.png
    :align: center
+   :alt: The Account Information page for an IAP service showing the Buy Credit button.
 
 .. tip::
-   An IAP account can be disabled by appending `+disabled` to its token.
-   Reverting this change will re-enable the account.
-
-IAP Portal
-==========
+   Users who have the Enterprise version of Odoo Online get free credits to test IAP features.
 
-The IAP Portal is a platform regrouping your IAP Services. It is accessible from
-:menuselection:`Settings app --> Odoo IAP --> View my Services`. From there, you can view your current
-balance, recharge your credits and set a reminder when your balance falls below a threshold.
+.. _in_app_purchase/low-credits:
 
-.. image:: in_app_purchase/image3.png
-   :align: center
+Low-credit notification
+-----------------------
 
-Get notified when credits are low
-=================================
+To be notified when a service's credits are low:
 
-To be notified when it’s time to recharge your credits, you can go to your IAP Portal through
-:menuselection:`Settings app --> Odoo IAP --> View my Services`, unfold a service and check the
-Receive threshold warning option. Then, you can provide a minimum amount of credits and email
-addresses. Now, every time that the limit is reached, an automatic reminder will be sent by
-email!
+#. Open the :guilabel:`Settings app`.
+#. In the search bar, type :guilabel:`IAP`.
+#. Click :guilabel:`View My Services`.
+#. On the :guilabel:`IAP Account Settings` page, click on the service that needs an alert.
+#. On the :guilabel:`Account Information` page, click the :guilabel:`Warn Me` box. This causes two
+   more fields to appear.
+#. In the :guilabel:`Threshold` field, type an amount. Odoo will send a notification email when the
+   balance falls below this amount.
+#. In the :guilabel:`Email` field, type the email address that should receive the notification.
+#. Click the :guilabel:`Save Manually (cloud)` icon on the top-left of the page.
 
-.. image:: in_app_purchase/image4.png
+.. image:: in_app_purchase/low-credits.png
    :align: center
+   :alt: Odoo will send an email alert when credits for this service fall below the threshold.