Troubleshooting

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official-Arvind edited this page Jun 19, 2026 · 2 revisions

📋 FAQ & Troubleshooting

Here are solutions to the most common issues encountered when using Jigar Tools.

🔌 Connection Issues

"No device found. Plug in phone and enable USB Debugging."

Make sure your phone is plugged in.
Go to Settings > About Phone and tap Build Number 7 times to enable Developer Options.
Go to Developer Options and enable USB Debugging.
Check your phone's screen—allow the computer permission to access the device.
If still not detected, run Option 6 in the launcher to restart ADB, or check your USB drivers.

💾 Virtual Drive Leftovers

There is a virtual "Z:" drive left in my Windows Explorer

Why this happens: If the PowerShell window was closed abruptly or crashed, the unmount command was bypassed.
The Fix: Run Jigar Tools again. At startup, the scripts scan all active virtual drives and automatically clean up any leftover mappings pointing to your backup directories.
Manual Fix: Open command prompt or PowerShell and type:
```
subst Z: /D
```

🐢 Speed Issues

Backup speed is slow

Make sure you are using a high-quality USB 3.0 or Type-C cable, and that it is plugged into a USB 3.0 port on your PC (usually colored blue or labeled SS).
If your phone has a USB 2.0 controller (standard on many budget or older phones), speed is limited by the phone hardware (max ~35-40 MB/s).

🖼️ Media Gallery Sync

Restored photos don't show up in the Android Gallery app

Jigar Tools automatically triggers the Android Media Scanner intent on restored files. If they don't appear instantly, give the Android media database 1-2 minutes to finish indexing the newly restored files, or reboot your phone.